Food & Beverage Assistant

Interstate Europe Hotels & Resorts; Swansea; Sur place; GBP 12 000 - 17 000; Plein temps

Avantages offerts par ce poste

Training & development

Staff discounts

Stream savings

Employee assistance program

Incentives

Gym access

Staff parking

Résumé du poste

Aimbridge Hospitality is seeking a Food and Beverage Assistant to ensure guests have a first-class dining experience. You will greet guests, take orders, serve food and drinks, handle payments, and maintain a clean dining area while supporting the wider hotel team.

Flexibility to work varying shifts is required to deliver exceptional service across our portfolio. Experience in food and beverage is not essential, but a passion for guest service and brand standards is important, along with strong

Qualifications

• Must be passionate about delivering exceptional guest experiences and upholding brand standards.
• Strong communication skills and professional guest interaction.
• Ability to work well in a team and support colleagues across the hotel.
• Flexible to work varying shifts, including nights, weekends and holidays.

Responsabilités

• Greet guests and take orders.
• Serve food and drinks to guests.
• Handle payments.
• Maintain a clean and organized dining area.
• Restock supplies and assist with food preparation as needed while supporting wider business.

Connaissances

Customer service

Communication skills

Teamwork

Attention to detail

Description du poste

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Access to hotel gym facilities
• Free staff parking

A day in the life of…

As Food and Beverage Assistant you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

• Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
• You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
• An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
• Attention to detail and ability to maintain a clean and organised dining area
• Flexibility to work varying shifts, including nights, weekends and holidays.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’