Food And Beverage Team Member - Casual 0 Hour Contract

LGH Hotel Management Ltd; Basildon; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Employee discounts on bedroom rates

IHG employee room benefit programme

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Cycle to work

Wellbeing resources

Free meals on duty

Free parking

Job summary

LGH Hotels Management at Holiday Inn Basildon is seeking a casual Food & Beverage Team Member to join our on-site team. You will help set up the restaurant and bar, take orders, and ensure guests enjoy a welcoming, high-standard dining experience.

You’ll confidently recommend menu items, upsell where appropriate, and maintain presentation across service periods, contributing to a vibrant, guest-focused team.

Qualifications

• Friendly, positive attitude and enjoy engaging with guests.
• Able to work in fast-paced, lively environment.
• Take pride in presentation, service and attention to detail.
• Confident in recommending food and drinks and enhancing guest experience.
• Enjoy being part of a supportive, energetic team.

Responsibilities

• Assist in setting up the restaurant and bar for service.
• Take food and drink orders from guests.
• Recommend products with confidence and upsell to guests.
• Maintain high presentation standards and be a friendly face for guests.

Skills

Friendly attitude

Guest engagement

Attention to detail

Upselling

Team player

Job description

Food And Beverage Team Member - Casual 0 Hour Contract

Check out the hotel on our virtual tour!

The Opportunity

Love hospitality and enjoy making people feel welcome? Join our food and beverage team and be part of an environment where great service, personality, and memorable experiences really matter.

In this role, you’ll help set up the restaurant and bar for service, maintain high presentation standards, and become a friendly, familiar face for our guests. You’ll take food and drink orders, recommend products with confidence, and use natural upselling to enhance each guest’s experience.

We believe the best hospitality comes from people who bring their true selves to work. If you enjoy engaging with guests, working as part of a vibrant team, and creating moments that leave people smiling, this is a great opportunity to do what you love — every shift.

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who This Role Is For

This role is perfect for someone who enjoys working with people and takes pride in delivering great hospitality.

You’ll be a great fit if you:

• Have a friendly, positive attitude and enjoy engaging with guests
• Like working in a fast‑paced, lively environment
• Take pride in presentation, service, and attention to detail
• Feel confident recommending food and drinks and enhancing the guest experience
• Enjoy being part of a supportive, energetic team

Whether you’re building your hospitality experience or already love life on the floor, this role gives you the chance to bring your personality to work and make a real difference to every guest you serve.

Hotel

The Holiday Inn Basildon is an exceptional hotel located opposite Festival Park, providing a perfect setting for conferences, meetings, weddings, events, and leisure guests. With 148 comfortable bedrooms available, guests can enjoy a delightful stay. The hotel offers a range of dining options to cater to all tastes.

We are committed to ensuring that all our guests have a memorable experience during their stay with us, and we strive to provide the highest levels of service and hospitality.

The hotel features an open lobby, a conference centre, and a picturesque lakeside garden. It is conveniently located just a 10-minute drive from the M25 and close to Basildon station. Direct trains to Fenchurch Street station in London take only 35 minutes1.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.