Housekeeping Team Member

LGH Hotels Management Limited; Basildon; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

IHG room benefit programme

Shopping discounts

Eye care

Counseling sessions

Cycle to work scheme

Wellbeing resources

Free meals on duty

Free parking

Team recognition

Job summary

LGH Hotels Management Limited is seeking a Housekeeping Team Member for Holiday Inn Basildon to maintain clean, comfortable spaces and contribute to a welcoming guest experience throughout the hotel.

You will work calmly and efficiently to timeframes, clean guest bedrooms and public areas to high standards, report maintenance needs, and support a cohesive team while enjoying great staff discounts and wellbeing benefits.

Qualifications

• Takes pride in creating clean, well-presented spaces.
• Enjoys practical, hands-on work and being part of a team.
• Follows routines and timeframes consistently.

Responsibilities

• Clean and service guest bedrooms and public areas to company standards within allocated timeframes.
• Follow agreed cleaning and presentation standards for all room categories.
• Report damages or maintenance issues promptly to ensure repairs can be carried out.
• Maintain cleanliness and organisation in linen rooms, cupboards and work areas.
• Return cleaning equipment to designated storerooms at shift end.
• Work safely and follow hygiene and health & safety guidelines.
• Contribute to the team by working cooperatively and reliably.
• Enjoy employee discounts on LGH hotel portfolio.

Skills

Attention to detail

Team player

Reliable

Job description

As a Housekeeping Team Member, you will play an important role in creating a clean, comfortable and welcoming environment for our guests. Your work behind the scenes will directly shape how guests feel during their stay, helping them relax, feel cared for and truly at home.

You will be responsible for cleaning and maintaining guest rooms and public areas to agreed standards, ensuring each space is presented with care and attention to detail. By working calmly, efficiently and consistently within set timeframes, you will help maintain the high standards our guests expect and trust.

Key Responsibilities

• Clean and service guest bedrooms and public areas to company standards within allocated timeframes
• Follow agreed cleaning and presentation standards for all room categories
• Report any damages, maintenance issues or breakages promptly to ensure repairs can be carried out
• Maintain cleanliness and organisation in linen rooms, cupboards and working areas
• Return all cleaning equipment to designated storerooms at the end of each shift
• Work safely and responsibly, following hygiene and health & safety guidelines
• Contribute positively to the team by working cooperatively and reliably
• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who Is This Role For?

This role is ideal for someone who:

• Takes pride in creating clean, comfortable and well‑presented spaces
• Enjoys practical, hands‑on work and being part of a team
• Pays close attention to detail and follows standards consistently
• Feels comfortable working to routines and timeframes
• Is reliable, responsible and understands the importance of their role
• Values contributing to a calm, welcoming environment for guests and colleagues

Whether you already have housekeeping experience or are new to hospitality, if you enjoy seeing the results of your work and knowing it makes a real difference to others, this Housekeeping Team Member role could be a great fit.

Hotel

The Holiday Inn Basildon is an exceptional hotel located opposite Festival Park, providing a perfect setting for conferences, meetings, weddings, events, and leisure guests. With 148 comfortable bedrooms available, guests can enjoy a delightful stay. The hotel offers a range of dining options to cater to all tastes.

We are committed to ensuring that all our guests have a memorable experience during their stay with us, and we strive to provide the highest levels of service and hospitality.

The hotel features an open lobby, a conference centre, and a picturesque lakeside garden. It is conveniently located just a 10-minute drive from the M25 and close to Basildon station. Direct trains to Fenchurch Street station in London take only 35 minutes1.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.