Housekeeping Team Member

LGH Hotel Management Ltd; Basildon; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free meals on duty

Free parking

Employee discounts

IHG room benefit programme

Shopping discounts

Job summary

LGH Hotels Management is hiring a Housekeeping Team Member at Holiday Inn Basildon. You will clean and service guest bedrooms and public areas, following the hotel’s high standards to ensure a welcoming stay for guests.

This role emphasizes attention to detail, teamwork and consistent delivery within set timeframes. We offer on-site employment with a range of staff benefits and discounts across the LGH portfolio.

Responsibilities

• Clean and service guest bedrooms and public areas to company standards within allocated timeframes
• Follow agreed cleaning and presentation standards for all room categories
• Report any damages, maintenance issues or breakages promptly to ensure repairs can be carried out
• Maintain cleanliness and organisation in linen rooms, cupboards and working areas
• Return all cleaning equipment to designated storerooms at the end of each shift
• Work safely and responsibly, following hygiene and health & safety guidelines
• Contribute positively to the team by working cooperatively and reliably
• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support lineTeam reward & recognition
• Free meals on duty
• Free parking

Job description

Check out the hotel on our virtual tour!

The Opportunity

As a Housekeeping Team Member, you will play an important role in creating a clean, comfortable and welcoming environment for our guests. Your work behind the scenes will directly shape how guests feel during their stay, helping them relax, feel cared for and truly at home.

You will be responsible for cleaning and maintaining guest rooms and public areas to agreed standards, ensuring each space is presented with care and attention to detail. By working calmly, efficiently and consistently within set timeframes, you will help maintain the high standards our guests expect and trust.

Key Responsibilities

• Clean and service guest bedrooms and public areas to company standards within allocated timeframes
• Follow agreed cleaning and presentation standards for all room categories
• Report any damages, maintenance issues or breakages promptly to ensure repairs can be carried out
• Maintain cleanliness and organisation in linen rooms, cupboards and working areas
• Return all cleaning equipment to designated storerooms at the end of each shift
• Work safely and responsibly, following hygiene and health & safety guidelines
• Contribute positively to the team by working cooperatively and reliably
• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support lineTeam reward & recognition
• Free meals on duty
• Free parking

Who Is This Role For?

This role is ideal for someone who:

• Takes pride in creating clean, comfortable and well‑presented spaces
• Enjoys practical, hands‑on work and being part of a team
• Pays close attention to detail and follows standards consistently
• Feels comfortable working to routines and timeframes
• Is reliable, responsible and understands the importance of their role
• Values contributing to a calm, welcoming environment for guests and colleagues

Whether you already have housekeeping experience or are new to hospitality, if you enjoy seeing the results of your work and knowing it makes a real difference to others, this Housekeeping Team Member role could be a great fit.

Hotel

The Holiday Inn Basildon is an exceptional hotel located opposite Festival Park, providing a perfect setting for conferences, meetings, weddings, events, and leisure guests. With 148 comfortable bedrooms available, guests can enjoy a delightful stay. The hotel offers a range of dining options to cater to all tastes.

We are committed to ensuring that all our guests have a memorable experience during their stay with us, and we strive to provide the highest levels of service and hospitality.

The hotel features an open lobby, a conference centre, and a picturesque lakeside garden. It is conveniently located just a 10-minute drive from the M25 and close to Basildon station. Direct trains to Fenchurch Street station in London take only 35 minutes1.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.