Food And Beverage Team Member

LGH Hotels Management Limited; Oxford; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

IHG room benefit programme

Shopping discounts

Eye care

Legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing resources

Recipe ideas

Wellbeing media

Breathing exercises

24/7 support line

Team rewards & recognition

Free meals on duty

Free parking

Job summary

LGH Hotels Management Limited in Oxford is seeking a friendly Front of House team member for our Holiday Inn Oxford. You’ll help set up the restaurant and bar for service, take orders, and deliver high presentation standards while engaging with guests.

You’ll confidently recommend products, upsell where appropriate, and join a vibrant team focused on memorable hospitality experiences. This on-site role offers employee discounts and benefits through LGH and its partners.

Qualifications

• Ability to engage with guests and create a welcoming atmosphere.
• Confidently recommending products and services to guests.
• Maintaining high presentation standards on the dining floor.
• Ability to work in a fast-paced hospitality environment.

Responsibilities

• Set up the restaurant and bar for service.
• Take food and drink orders and deliver great guest experience.
• Recommend products with confidence and upsell where appropriate.
• Maintain high presentation standards and a friendly, familiar guest-facing presence.

Skills

Guest interaction

Upselling

Food & beverage service

Attention to detail

Job description

Love hospitality and enjoy making people feel welcome? Join our food and beverage team and be part of an environment where great service, personality, and memorable experiences really matter.

In this role, you’ll help set up the restaurant and bar for service, maintain high presentation standards, and become a friendly, familiar face for our guests. You’ll take food and drink orders, recommend products with confidence, and use natural upselling to enhance each guest’s experience.

We believe the best hospitality comes from people who bring their true selves to work. If you enjoy engaging with guests, working as part of a vibrant team, and creating moments that leave people smiling, this is a great opportunity to do what you love — every shift.

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who This Role Is For

This role is perfect for someone who enjoys working with people and takes pride in delivering great hospitality.

You’ll be a great fit if you:

• Have a friendly, positive attitude and enjoy engaging with guests
• Like working in a fast‑paced, lively environment
• Take pride in presentation, service, and attention to detail
• Feel confident recommending food and drinks and enhancing the guest experience
• Enjoy being part of a supportive, energetic team

Whether you’re building your hospitality experience or already love life on the floor, this role gives you the chance to bring your personality to work and make a real difference to every guest you serve.

Hotel

The Holiday Inn® Oxford hotel is ideally situated just off the A34, a mere three miles from Oxford town centre. Guests can enjoy the convenience of free parking and a short walk to the Pear Tree Park & Ride bus service, offering a quick 10-minute journey into the City Centre.

For those wishing to explore further, Oxford Parkway train station is only a five-minute drive away, providing easy access to London. Additionally, the designer outlet shopping at Bicester Village Retail Park is within easy reach.

Many of the University of Oxford’s historic buildings, such as the Radcliffe Camera and Christopher Wren’s Tom Tower, as well as the Ashmolean Museum, are within walking distance of the hotel. Guests can also take a short 10-minute drive to visit the birthplace of Winston Churchill at the Baroque Blenheim Palace

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.