Food And Beverage Team Member

LGH Hotels Management Ltd; Cardiff; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking enthusiastic Food & Beverage Team Members to join their vibrant Cardiff City Centre hotel. This role offers a chance to showcase your passion for creating unforgettable guest experiences while delivering exceptional service. You will be responsible for setting up dining areas, engaging with guests, and ensuring top-notch service standards. With a focus on teamwork and personal development, this position provides a unique opportunity to grow within a dynamic environment. If you're ready to make a difference and contribute to a memorable hospitality experience, this is the perfect opportunity for you.

Benefits

Employee discounts on hotel rates

Access to IHG employee room benefit programme

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Cycle to work scheme

Free meals on duty

Free parking

Wellbeing support

Qualifications

• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• Ability to remain calm and composed in high-pressure situations.

Responsibilities

• Set up the restaurant and bar for service, ensuring presentation standards.
• Engage with guests and take food and beverage orders.

Skills

Hospitality Service

Customer Engagement

Upselling

Attention to Detail

Calm Under Pressure

Education

Experience in Hospitality

Job description

Full Time Food & Beverage Team Member - Cardiff City Centre Hotel

The Opportunity

Full Time Food & Beverage Team Member - 40 Hours Per Week

Looking for a role where you can showcase your passion for hospitality and create unforgettable guest experiences? Look no further than our hotel food and beverage team! We are dedicated to providing exceptional hospitality service, and we're seeking enthusiastic individuals to join our team and help us deliver top-notch food and beverage experiences to our guests.

As a member of our team, you will be responsible for setting up the restaurant and bar for service, ensuring that all standards of presentation are met. You will serve as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional hospitality service.

At our hotel, we believe that our people are our greatest asset, and we encourage you to bring your unique personality to the role. Engage with our guests, take their food and beverage orders, use upselling opportunities to enhance their experience, and create a welcoming atmosphere that puts a smile on their face. Join us in delivering unforgettable hospitality experiences and be a part of our vibrant team!

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• A contagious enthusiasm and sincere desire to create memorable guest experiences.
• A natural ability to engage with others and a genuine passion for the hospitality industry.
• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• The ability to remain calm and composed in high-pressure situations.
• A self-starter with the capability to work independently without supervision.
• A positive outlook and approachable demeanor that exudes warmth and professionalism.
• A willingness to learn and a desire to develop within the role.
• An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.

If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.

Hotel

Located in the heart of the vibrant city, the Holiday Inn Cardiff City Centre is perfectly positioned next to Cardiff Castle and the Principality Stadium. With 157 elegantly designed bedrooms, the hotel provides a comfortable and convenient stay for both business and leisure travelers.

Our Academy conference center features 12 modern, fully equipped meeting rooms, making it an ideal venue for corporate events and conferences. Guests can enjoy a variety of dining options, including a main restaurant, bar, and lobby lounge offering Starbucks coffee, serving delicious dishes and refreshing beverages throughout the day.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.