Food and Beverage Team Member

SmartRecruiters, Inc.; Birmingham; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Company sick pay

Your birthday off

Employee discounts

Ongoing training and development

Career progression

Starboard Hotels benefits

Job summary

Accor is seeking a Food & Beverage Team Member for Novotel Birmingham Centre, a casual, zero-hours position on Broad Street in Birmingham. You will work across the hotel's restaurant, bar and event spaces, delivering guest-focused service and supporting busy service periods.

We offer up to £12.73 per hour, company sick pay, birthday leave, and employee discounts across the group, with ongoing training and clear opportunities to progress in a growing hotel portfolio.

Qualifications

• Excellent communication skills and a positive attitude.
• Willingness to learn, work as part of a team and go the extra mile for guests.
• Flexibility to work evenings, weekends and bank holidays.

Responsibilities

• Delivering exceptional customer service at all times
• Serving food and beverages during breakfast, lunch and dinner service
• Preparing and serving drinks in the hotel bar
• Assisting with the setup, service and clearing of meetings, conferences and banqueting events
• Maintaining cleanliness and presentation standards across all Food & Beverage areas
• Working collaboratively with colleagues to provide a seamless guest experience
• Supporting the wider hotel team during busy periods and special events

Skills

Customer service

Communication skills

Teamwork

Job description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. To discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Join Novotel Birmingham Centre as a Food & Beverage Team Member and become part of a team dedicated to delivering exceptional guest experiences. We are currently recruiting for three casual, zero-hours positions, offering up to £12.73 per hour, excellent employee benefits and opportunities to develop your hospitality career.

We're looking for enthusiastic and customer-focused individuals to join our Food & Beverage team. Whether you're an experienced hospitality professional or looking to build your career within the industry, this is a fantastic opportunity to work across a variety of food and beverage outlets while developing valuable skills in a supportive team environment.

Located on Broad Street in Birmingham city centre, Novotel Birmingham Centre is a busy hotel serving business travellers, conference delegates, event attendees and leisure guests throughout the year.

The Position

As a Food & Beverage Team Member, you'll play an important role in creating memorable guest experiences across the hotel's restaurant, bar and event spaces. From breakfast service through to evening dining and conferences, you'll help deliver outstanding hospitality while ensuring the highest standards are maintained throughout the guest journey.

This is a varied, hands‑on role offering the opportunity to gain experience across multiple areas of the hotel.

Key responsibilities include:

• Delivering exceptional customer service at all times
• Serving food and beverages during breakfast, lunch and dinner service
• Preparing and serving drinks in the hotel bar
• Assisting with the setup, service and clearing of meetings, conferences and banqueting events
• Maintaining cleanliness and presentation standards across all Food & Beverage areas
• Working collaboratively with colleagues to provide a seamless guest experience
• Supporting the wider hotel team during busy periods and special events

About You

We're looking for friendly and reliable team players who enjoy working with people and thrive in a busy hospitality environment.

You’ll have excellent communication skills, a positive attitude and a genuine passion for delivering great service. Previous Food & Beverage experience would be beneficial, but just as important is a willingness to learn, work as part of a team and consistently go the extra mile for guests.

As this is a casual, zero-hours position, you’ll need to be flexible with your availability and able to work a variety of shifts to support the needs of the business, including evenings, weekends and bank holidays.

What's In It For You?

• Up to £12.73 per hour
• Company sick pay
• Your birthday off every year
• Employee discounts across the group
• Ongoing training and development opportunities
• Career progression within a growing hotel portfolio
• Additional Starboard Hotels benefits

Why Join Us?

Novotel Birmingham Centre is a well‑established hotel in the heart of the city. As part of the growing Starboard Hotels portfolio, you’ll benefit from the support of an ambitious hotel management company that invests in its people, develops talent from within and provides genuine opportunities for career progression.

Whether you’re looking to build your hospitality career, gain experience across food, beverage and events, or join a team that prides itself on delivering exceptional guest experiences, this could be the perfect opportunity for you.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.