Food and Beverage Supervisor Hilton Garden Inn Stoke-On-Trent

RBH; Stoke-on-Trent; On-site; GBP 20,000 - 26,000; Full time

Job summary

Join RBH as a Food and Beverage Supervisor at the Hilton Garden Inn Stoke-On-Trent. In this role, you will be responsible for delivering exceptional guest experiences, assisting with operations, and training new staff. The position offers opportunities for personal and professional growth in a supportive, people-first culture.

Benefits

Discounted hotel room rates for friends and family

Extra days holiday for your birthday

Flexible working arrangements

Pension

Free meals on duty

Qualifications

• Ability to communicate effectively and follow instructions.
• Commitment to providing outstanding service.
• Experience in a hospitality role preferred.

Responsibilities

• Assist and serve guests proactively.
• Ensure department runs smoothly during shifts.
• Provide training to team members.

Skills

Communication

Attention to detail

Customer service

Job description

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Food and Beverage Supervisor Hilton Garden Inn Stoke-On-Trent, Stoke-on-Trent

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Client:

RBH

Location:

Stoke-on-Trent, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e087745aeab4

Job Views:

65

Posted:

24.06.2025

Expiry Date:

08.08.2025

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Job Description:

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JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

A DAY IN THE LIFE OF A FOOD AND BEVERAGE SUPERVISOR AT HILTON GARDEN INN STOKE-ON-TRENT

What you'll be doing...

Reporting to the Deputy General Manager, you can expect your working day to include the following.

• assisting and serving our guests through a proactive and flexible approach to meeting customer needs
• assisting your colleagues and other members of the team to ensure the department runs smoothly on shift
• providing a great customer experience/service to our guests when they're utilising the F&B areas of the hotel
• providing training to other team members.
• ensuring KPI's are met and adhered too.
• ensuring ordering is completed.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Food and Beverage Supervisor, you will need the following qualities and skills.

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests.

Experience working as a waiter/bar tender is desirable but full training will be provided.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

• Discounted hotel room rates for you and your friends & family
• Extra days holiday for your birthday
• Flexible working arrangements
• Pension
• Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate.

#LifeatRBH