Food and Beverage Supervisor - Cameron Grill

Cameron House, Loch Lomond, Scotland; Alexandria; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Free meals on duty

Pension scheme

Long service awards

Enhanced holidays

Leisure club membership

Employee care helpline

On-site discounts

Job summary

Cameron House is seeking an experienced Food and Beverage Supervisor for Cameron Grill, overseeing a 180-cover operation with a focus on classical grill and TDH menus prepared from local ingredients.

You will support the Cameron Grill Manager and lead the shift, ensuring a friendly, knowledgeable service and smooth day-to-day performance of the team in a premier Loch Lomond resort.

Qualifications

• Experience in supervision in a quality Food & Beverage environment
• Excellent communication skills and ability to build relationships
• Attention to detail and a flexible approach to meet operational demand
• Basic IT skills and proficiency with Office software

Responsibilities

• Lead shift and oversee day-to-day performance of the Cameron Grill team
• Manage mise en place, service, billing, and guest feedback
• Coordinate daily workload and allocate tasks across the team
• Provide coaching and informal counselling to improve performance
• Ensure smooth operation of table service and sommelier support
• Handle departmental requisitions, billing queries and cashups

Tools

Office software

Job description

Food and Beverage Supervisor, Cameron Grill

About Us

Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.

Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.

The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.

The Role

With ambition to be the best Grill Restaurant in Scotland, Cameron Grill sits in the heart of Cameron House with wonderful views across Loch Lomond. This setting is intimate, elegant and welcoming, whilst accommodating 180 covers. You will support the Restaurant Manager to manage your large team to be confident, friendly, and knowledgeable in the delivery of classical grill A la Carte and TDH menus with a focus on local ingredients.

Table side theatre and sommelier service delivered with flair will ensure Cameron Grill's prominent role in delivering our vision to be Scotland's leading 5* resort.

As F&B Supervisor your scope will be to support the Cameron Grill Manager team by leading your shift and overseeing in the day-to-day performance of the team.

Key Things You Will Be Responsible For

• Proficiency in the tasks of Food and Beverage Assistant, including mise en place
• cleanliness, setting tables, taking orders, service of food and drinks, billing and payments
• Leading daily briefings and handovers
• Organising the daily workload, delegate tasks and co-ordinate breaks
• Monitoring performance via checklists and SOPs
• Providing feedback, and undertake informal counselling to support improved performance
• Supporting the team with any shift challenges
• On job training of new employees
• Handling and resolving guest feedback
• Departmental requisitions
• Billing queries, adjustments and recoveries
• Cash ups and banking

Who We Are Looking For

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a 'typical' employee, there are some specific qualities or traits we look for.

• People who want to achieve great things - your interest in us suggests you have the ambition, drive, and determination to meet challenges head on.
• People who are naturally friendly - who genuinely care about our guests and the service they receive.
• People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
• People who show the same level of care for their team, as our guests - It's about supporting our colleagues to be the best they can be and to do the best job they can.
• People who will respect and protect the magical place we work in - it's up to all of us to look after our environment and never take it for granted.

To Be Eligible To Apply You Will Also Need

• Experience of supervision and of working in similar quality Food and Beverage environment
• To be thorough, with keen attention to detail
• Ability to quickly build excellent working relationships
• A flexible approach to work to meet operational demand
• Excellent communication skills
• Basic IT skills with knowledge of Office software and ability to use technology

WHAT'S IN IT FOR YOU?

Here's what to expect when you work as part of our team:

• Free meals when on duty, in our team cafes
• Pension scheme and Wagestream financial services
• Long service awards involving recognition with high street shopping vouchers and overnight stays
• Enhanced holidays with long service
• Free Leisure Club Membership, with friends and family discounts
• Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
• On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
• Lifeworks App - lots of discounts on everyday purchases, with brand that you love
• Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers
• Free parking
• At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.

We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there's also the wider Loch Lomond and Trossachs National Park on your doorstep - just waiting to be explored in your free time.