Food and Beverage Supervisor

Hilton Worldwide, Inc.; Christchurch; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Food & Beverage Supervisor to lead the restaurant team at a renowned hotel. In this full-time role, you will oversee daily operations, ensuring the highest service standards while fostering a positive team environment. If you have a passion for hospitality and the ability to motivate others, this is a fantastic opportunity to grow your career in a supportive and dynamic setting. Join a team that values excellence and offers numerous benefits, including training programs and team discounts.

Benefits

Team member-only discounts on global Hilton room rates

Membership with 'Hilton Rewards' program

Up to 50% discounts on products and services

Access to Hilton Worldwide University training

Career development opportunities

Free parking

Provided duty meals

Qualifications

• Experience in a Food and Beverage Supervisory role is preferred.
• Fluency in English for professional communication with guests and team members.

Responsibilities

• Supervise and support daily restaurant operations.
• Train and develop team members to ensure high service standards.

Skills

Food and Beverage Management

Communication Skills

POS Systems

Conflict Resolution

Team Leadership

Job description

Job Description - Food and Beverage Supervisor (HOT0BJM8)

Job Number:

HOT0BJM8

Work Location

Chateau on the Park - Christchurch, a DoubleTree by Hilton, 189 Deans Avenue, Riccarton, Christchurch 8011

About Hilton Hotels

About the role

The Garden Court Brasserie restaurant, seating 110, has been serving locals and guests for many years at the Chateau on the Park – Christchurch, a DoubleTree by Hilton.

We are currently looking for a full-time Food & Beverage Supervisor. In this role, you will manage the performance of the hotel restaurant outlet while on shift, support your team with daily activities, and ensure brand service standards are met with the highest quality. You will lead and develop your team to ensure a consistent, high level of service.

Previous experience as a Food & Beverage Supervisor is preferred. We seek a natural leader with a passion for hospitality, a positive attitude, professional presentation, and the ability to motivate and guide the team.

Excellent communication skills are essential for team building and liaising with other hotel departments.

Duties and responsibilities

• Supervise and support daily restaurant operations
• Note: These will predominantly be night shifts
• Supervise the team, ensuring brand standards are met and guest expectations exceeded
• Resolve conflicts and issues as necessary
• Train and develop team members
• Maintain professionalism and stay informed about VIP guests, hotel events, local attractions, and activities

Skills and experience

• Experience in a Food and Beverage Supervisory role
• Fluency in English for professional communication with guests and team members, both in person and over the phone
• Experience with POS systems
• Ability to resolve problems and conflicts efficiently under pressure
• Well-presented, organized, and calm demeanor
• Flexibility to work variable hours, including weekends

It is advantageous to have:

• Previous experience in a hotel environment

Culture and benefits

As a DoubleTree by Hilton team member, you will receive:

• A competitive industry wage
• Team member-only discounts on global Hilton Worldwide room rates
• Membership with the 'Hilton Rewards' program
• Up to 50% discounts on products and services in participating Hilton outlets
• Access to Hilton Worldwide University training with over 2500 programs
• Career development opportunities
• Free parking
• Provided duty meals

Working at Hilton

Hilton is a leading global hospitality company, offering luxury hotels, resorts, extended-stay suites, and mid-priced hotels worldwide. For nearly a century, Hilton has provided exceptional accommodations, service, and amenities. Our vision is “to fill the earth with the light and warmth of hospitality,” inspiring us to create remarkable experiences daily. Our team members are at the heart of this mission!