Food and Beverage Assistant - Holiday Inn Aylesbury - Aylesbury

Valor Hospitality; Aylesbury; On-site; GBP 10,000 - 40,000; Part time

Job summary

A well-known hospitality group in Aylesbury is seeking a dedicated Food and Beverage Assistant to deliver exceptional service and ensure guest satisfaction. Responsibilities include assisting with food and drink preparation, maintaining dining area cleanliness, and providing top-notch customer service. Ideal candidates demonstrate excellent communication skills and attention to detail. A competitive salary of £19,047.60 per annum is offered for this part-time position.

Benefits

Exclusive team member rates at UK hotels

Discounted stays for friends and family

Free meals while on duty

Access to high-street discounts

Generous refer-a-friend bonuses

Qualifications

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Responsibilities

• Assist in the preparation and serving of food and beverages.
• Maintain cleanliness and organisation of dining areas.
• Provide excellent customer service by addressing guest inquiries.

Skills

Excellent communication and interpersonal skills

Attention to detail

Ability to work in a fast-paced environment

Job description

We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience. Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.

Key Responsibilities:

• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.

We offer a range of benefits, including:

• A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just 5 per month.
• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

To be successful in this role, you will need:

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

We offer a competitive salary of 19,047.60 per annum, working 30 hours per week (5 days) at 12.21 per hour. You will also receive exclusive discounts for you, your friends and family, including:

• Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at 250.