Food and Beverage Assistant

Anchor Hanover; Yateley; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a friendly team at Anchor Hanover in Yateley as part of our Bistro & Coffee Shop staff. This role offers 12 hours of work per week, serving food and drinks while ensuring a great customer experience. Ideal candidates have a background in hospitality and a passion for customer service, along with the ability to handle fast-paced environments.

Benefits

Gym and fitness discounts

Mental health support

Flexible working options

Pension plan with contributions matched

Personal and professional development programme

Qualifications

• Experience in hospitality with food and drinks service.
• Ability to handle busy shifts and provide excellent customer service.
• Comfortable using EPOS systems.

Responsibilities

• Serve food and drinks safely and to high standards.
• Maintain cleanliness in the bar and dining areas.
• Ensure customer satisfaction during visits.

Skills

Customer Service

Time Management

Teamwork

Flexibility

Education

Experience in hospitality or service industry

Job description

Social network you want to login/join with:

Hours: 12 hours per week over 7 days dependent on requirements over the lunch period and the occasional evening. Working pattern will be agreed in advance - working in the Bistro & Coffee Shop

Hourly Rate: £12.60 per hour

About Us:

Come and join our fun, friendly team at Hampshire Lakes! We’re all about creating great dining experiences and making sure our customers have a fantastic time. If you're passionate about food, drinks, and customer service, we’d love to have you on board!

What You’ll Be Doing:

• Making sure food and drinks are served safely and to a high standard
• Keeping the bar and dining areas clean and organised
• Ensuring customers have a great experience every time they visit
• Providing top-notch customer service
• Reporting any concerns or issues as needed
• You’ll need to be able to commute to Hampshire Lakes in Yateley

What We’re Looking For:

• A friendly, outgoing personality
• Ability to work well in a team and on your own
• Able to handle busy, fast-paced shifts
• Strong time management and prioritisation skills
• Great people skills and a positive attitude
• Flexibility and willingness to adapt when needed

What You’ll Need:

• Experience in hospitality or the service industry
• Experience serving food and drinks
• A track record of providing excellent customer service
• Comfortable using EPOS systems and handling cash
• Experience with stocking, washing up, and assisting with events

If you’re enthusiastic, love working with people, and have experience in hospitality, we’d love to hear from you!

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more
• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities