Food and Beverage Assistant

Aimbridge Hospitality, LLC; Willerby; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Industry leading training

Staff discounts

Stream pay advances

Employee assistance programme

Uncapped incentives

Flexible working

Gym access

Staff meals on duty

Free staff parking

Job summary

Aimbridge Hospitality, LLC is seeking a Food and Beverage Assistant to ensure a first-class dining experience for guests. You will greet guests, take orders, serve food and drinks, handle payments, and keep the dining area clean and well stocked.

You will collaborate with team members to deliver excellent service, support with food preparation when needed, and adapt to varying shifts including nights, weekends and holidays, upholding Aimbridge's brand standards.

Qualifications

• Excellent customer service and attention to detail are essential.
• Strong communication skills and the ability to engage with guests professionally.
• Ability to work well in a team and support colleagues across the hotel.

Responsibilities

• Greet guests, take orders, serve food and drinks, and handle payments.
• Maintain a clean and organised dining area and restock supplies as needed.
• Assist with food preparation and support broader hotel operations as required.
• Work agilely to support the wider business while upholding brand standards.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Flexibility

Job description

As Food and Beverage Assistant you'll be responsible for ensuring that guests have a positive, first class dining experience. You'll greet guests, take orders, serve food and drinks, and handle payments. You'll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge's four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

• Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
• You'll have strong communication skills and the ability to engage with guests in a friendly and professional manner
• An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
• Attention to detail and ability to maintain a clean and organised dining area
• Flexibility to work varying shifts, including nights, weekends and holidays. Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other. As part of the Aimbridge team, you will have access to industry leading benefits that include
  • Industry leading training and leadership development opportunities
  • Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
  • Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
  • 24/7 access to our employee assistance programme
  • Uncapped incentives to reward you for your contributions
  • Flexible working opportunities
  • Access to hotel gym facilities
  • Staff meals on duty
  • Free staff parking