Food And Beverage Assistant

The Torridon; Strathcarron; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Five-star hospitality environment

Job summary

The Torridon in Scotland’s Highlands is seeking a Food and Beverage Assistant to deliver warm, attentive service across our restaurants, bars, lounges, room service and events. You will learn our menus, allergens and daily specials, speak with confidence, and help create incredible memories for guests.

Join a five-star hospitality team and develop practical F&B skills while working with colleagues in Food and Beverage, Kitchen, Front of House, Housekeeping and Maintenance in a rural Highland

Qualifications

• No formal qualifications are essential; full training will be provided.
• Experience in hospitality, restaurant, bar or customer service desirable.
• Food hygiene qualification is helpful but not essential.
• Willing to complete required training including food safety, allergen awareness, health and safety, licensing and service standards.
• Good spoken English and confident communication for guest-facing service.
• Right to work in the UK.
• Must be able to live in rural location and ideally have own transport (not essential).

Responsibilities

• Welcome guests warmly and deliver friendly, attentive food and beverage service across our restaurants, bars, lounges, room service and events.
• Help create incredible memories by anticipating guest needs and making every guest feel special.
• Learn about menus, drinks, allergens, dietary requirements and daily specials so you can speak with confidence.
• Support smooth service by working closely with colleagues across Food and Beverage, Kitchen, Front of House, Housekeeping and Maintenance.
• Respond professionally to guest questions, feedback and requests, escalating where needed.
• Work positively with colleagues to create a supportive, respectful and inclusive team environment.
• Prepare, set up and clear down service areas so they are clean, organised and ready for guests.
• Use quieter periods productively by restocking, polishing, cleaning and completing service checks.
• Support private dining, events, exclusive-use stays and other operational needs as directed.
• Follow health, safety, hygiene, food safety, allergen and licensing procedures at all times.

Skills

Hospitality experience

Customer service

English communication

Right to work in UK

Job description

• Welcome guests warmly and deliver friendly, attentive food and beverage service across our restaurants, bars, lounges, room service and events.
• Help create incredible memories by anticipating guest needs and making every guest feel special.
• Learn about our menus, drinks, allergens, dietary requirements and daily specials so you can speak with confidence.
• Support smooth service by working closely with colleagues across Food and Beverage, Kitchen, Front of House, Housekeeping and Maintenance.
• Respond professionally to guest questions, feedback and requests, escalating where needed.

Teamwork and Daily Operations

• Work positively with colleagues to create a supportive, respectful and inclusive team environment.
• Prepare, set up and clear down service areas so they are clean, organised and ready for guests.
• Use quieter periods productively by restocking, polishing, cleaning and completing service checks.
• Support private dining, events, exclusive-use stays and other operational needs as directed.
• Follow health, safety, hygiene, food safety, allergen and licensing procedures at all times.

Qualifications

Qualifications and Training

• No formal qualifications are essential; full training will be provided.
• Previous experience in hospitality, restaurant, bar or customer service work is desirable.
• A food hygiene qualification is helpful but not essential.
• Candidates must be willing to complete required training, including food safety, allergen awareness, health and safety, licensing and service standards.
• Good spoken English and confident communication skills are important for guest-facing service.
• Candidates must have the right to work in the UK.
• Must be able to live in rural location and ideally have own transport- thought not essential.

Additional Information

Our Values

At The Torridon, our purpose is to create incredible memories for people in a place like no other. We are looking for someone who can bring our values to life every day: Daring, Driven, Passion and Integrity. You will be friendly, aspirational, honest and willing to challenge yourself to keep learning and improving.

Why Join Us?

• Be part of a supportive team in a five-star hospitality environment.
• Develop practical food and beverage skills while learning from experienced colleagues.
• Work in one of Scotland's most beautiful Highland locations.
• Contribute to a guest experience that is friendly, faultless and memorable.
• Join a business that values sustainability, teamwork and continuous improvement.

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