Food and Beverage Assistant

Signature Care Homes; Kingston upon Thames; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free meals on shift

Workplace pension

Life Assurance Scheme

Refer A Friend incentive £50 voucher

Career training and development

Staff recognition scheme

Cycle to work scheme

Study support

Long service awards

Job summary

Signature Senior Lifestyle is seeking a Food and Beverage Assistant for our Kingston upon Thames home. You will deliver restaurant quality service to residents, welcome guests, explain menu choices, and serve meals. You’ll help maintain a spotless dining area and may support other areas or events as needed.

Experience in a busy restaurant is advantageous; a friendly, organised approach and good communication are key. Full time day shifts available, with benefits and staff perks on offer.

Qualifications

• A year of experience in a busy restaurant is advantageous.
• Ability to welcome residents and explain menu choices clearly.
• Strong organisational and communication skills.

Responsibilities

• Welcome residents with a warm, friendly manner and explain menu choices clearly.
• Serve food from the kitchen and keep the dining room spotless.
• Support dining operations across areas such as Private dining, Café and events.
• Handle complaints calmly and inform the supervisor promptly.

Skills

Customer service

Hospitality

Organisation

Communication

Job description

Become the warm, welcoming face of our bistro and restaurants when you join Signature Senior Lifestyle as a Food and Beverage Assistant, at our luxury care and nursing home in Kingston Upon Thames. We aim to offer a food & beverage service experience that is comfortable, easy, accessible and surprising. What you will do Our Food and Beverage Assistant will deliver restaurant quality service to our residents with a smile. You'll welcome residents in, explain menu choices in a clear, concise way, serve food from the kitchen and take pride in keeping the dining room spotlessly clean. Your role will also support dining operations or food & beverage service in other areas such as the Private dining room, Café, Sky Lounge Bistro or special events as applicable to the home where you are applying. You'll take dealing with complaints in your stride, ensuring the resident feels listened to and understood, and making sure the supervisor is informed of any issues quickly, in a calm and polite manner. Internally, this role is called Hospitality Assistant, if you are successful this will be your job title. You will be required to work across a range of departments including Housekeeping, Food & Beverage and Wellbeing & Lifestyle. Responsibilities will vary on each shift depending on which department you are supporting.

What Signature offer

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in. As well as your charming, friendly personality and exceptional organisational skills, a year's experience working in a busy restaurant is an advantage.

• From £13.45 per hour
• Shift times: 06:30-14:00, 12:15-20:15. Alternate weekends required.
• Full time Day shifts available
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Workplace pension
• Free meals on shift for staff working 6+ hours
• Life Assurance Scheme
• 'Blue Light' discount scheme eligible
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Staff recognition scheme - Purple Heart Award
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Commuting - Norbiton nearest train station
• Walking - 25 minutes from nearest train station
• Driving - M25/A3 nearest motorway