Food and Beverage Assistant

InterContinental Hotels Group; Greater London; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Financial security

Growth and development

Colleague perks

Wellbeing

Job summary

Canary Riverside Plaza London, Vignette Collection by IHG is seeking a passionate Food and Beverage Team Member to join our luxury hotel team. 40 hours per week across 5 shifts with weekend availability required, offering a chance to deliver personalised guest service in a high-end setting.

You will greet guests, take orders, and work closely with the F&B team to create a memorable dining experience while being mindful of allergies and dietary needs.

Qualifications

• Experience in hospitality or similar guest-service role is desirable.
• Strong communication and personable interaction with guests are essential.
• Ability to stay aware of allergens and dietary requirements.

Responsibilities

• Greet guests, take orders and serve with menu knowledge and personalised recommendations.
• Work with F&B and Kitchen teams to ensure a seamless guest experience and allergen information is accurate.

Skills

Greet guests/order taking/serving

Teamwork

Communication

Allergen awareness

Job description

Canary Riverside Plaza London, Vignette Collection is on the lookout for a passionate Food and Beverage Team Member to join the team!

Join the excitement and become part of the team at Canary Riverside Plaza London, Vignette Collection by IHG - a landmark addition to the capital’s luxury lifestyle scene.

Now proudly operating as Canary Riverside Plaza London, Vignette Collection and part of IHG Hotels & Resorts' luxury and lifestyle portfolio, the hotel marks the brand's first property in London. Set in the heart of Canary Wharf with stunning views across the River Thames and London skyline, the hotel features 142 luxurious guestrooms and suites, stylish dining spaces, meeting and events facilities, and access to a luxury health club, spa and pool. Combining luxury hospitality with authentic, experiential and considerate travel, the hotel celebrates individuality, locality and meaningful guest experiences in one of London's most dynamic destinations.

We are looking for someone who can work Full-Time, 40 hours across 5 shifts per week. Weekend availability is required.

To be successful in this role, you will be responsible for a range of duties while demonstrating the following skills and experience…

• Greeting our guests, taking orders and serving our guests (you will be communicating with our guests and knowledgeable of the menu to provide recommendations and a personalised service) – experience working in a similar role within a Hospitality environment is desired but mostly we are looking for someone with a warm and authentic personality!
• Working in a team to create an excellent environment for our guests, staying aware intolerances and allergies(you will be working closely with our wider F&B team and Kitchen team to ensure our guests have an excellent experience, you will communicate in a positive and clear manner and be aware of existing allergen information and training)– excellent communication and personable skills are essential for this role!

Joining our team means becoming part of a luxury lifestyle brand where people and guest experiences come first. In return, we offer a wide range of benefits and opportunities to support your wellbeing and career growth such as…

• Financial security – A competitive salary, guaranteed hours, a free meal on shift, paid holidays!
• Growth and development – extensive training, opportunities for career progression across the world. IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.
• Colleague perks- worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing–employee assistance programme available 24/7 and much more!

If you are looking to join a hotel company where you can be your authentic self, create meaningful connections and be part of an exciting new chapter for Vignette Collection in London,

You must meet the legal requirements to work in the UK.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.