Food and Beverage Assistant

Valor Hospitality Careers - UK; Exeter; On-site; GBP 26,000 - 27,000; Full time

Job summary

voco Zeal Exeter Science Park invites applications for a Food and Beverage Assistant to place guest experience at the heart of service. You’ll assist in food and beverage prep, serve with a smile and help maintain dining areas to high standards.

You’ll join a premium 4-star hotel with 142 bedrooms, a restaurant and bar showcasing local produce, and sustainability initiatives, including carbon literacy training for all team members.

Qualifications

• Previous experience in a similar hospitality role is desirable but not essential.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment, handling multiple tasks efficiently.
• Strong attention to detail and a commitment to high standards.
• Flexibility to work a range of shifts, including evenings, weekends and holidays.

Responsibilities

• Assist in the preparation and serving of food and beverages, efficiently and with a smile.
• Maintain cleanliness and organisation of the dining areas, in line with health and safety standards.
• Provide excellent customer service, addressing guest enquiries and resolving any issues promptly and professionally.
• Support the wider Food and Beverage team with operational duties - setting up and clearing tables, restocking supplies, and assisting with inventory.
• Help coordinate and run events and special functions.
• Keep all areas well-stocked and presented to a high standard at all times.

Skills

Customer service

Communication

Multitasking

Attention to detail

Flexibility

Job description

Voco Zeal Exeter Science Park

£26,436.80 per annual, £12.71 per hour, 40 hours per week across 5 days.

Got a passion for hospitality and customer service?

As a Food and Beverage Assistant, you'll be at the heart of our guest experience – delivering attentive service and helping create a genuinely memorable dining experience, every time.

The Role

• Assist in the preparation and serving of food and beverages, efficiently and with a smile
• Maintain cleanliness and organisation of the dining areas, in line with health and safety standards
• Provide excellent customer service, addressing guest enquiries and resolving any issues promptly and professionally
• Support the wider Food and Beverage team with operational duties - setting up and clearing tables, restocking supplies, and assisting with inventory
• Help coordinate and run events and special functions
• Keep all areas well-stocked and presented to a high standard at all times

What We're Looking For

• Previous experience in a similar hospitality role is desirable but not essential
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment, handling multiple tasks efficiently
• Strong attention to detail and a commitment to high standards
• Flexibility to work a range of shifts, including evenings, weekends and holidays

Sustainability at Our Core

Sustainability is central to who we are. Every team member is certified as "Carbon Literate", and we'll ask you to take part in Carbon Awareness training too. We expect everyone on the team to understand the impact of their actions on the environment, contribute to reducing emissions, and bring their own ideas to the table. You'll play a part in bringing our sustainability journey to life - for yourself and for our guests.

About The Hotel

voco Zeal Exeter Science Park sits at the entrance to Exeter Science Park, home to the South West's leading science, technology, engineering, maths and medicine businesses. This premium 4-star hotel features 142 stylish bedrooms, a restaurant and bar showcasing local produce, a mini gym, gardens and versatile meeting space. The hotel is 100% electric, with a car park offering 12 EV charging points.

What's in it for you?

Look at some of the Rewards and Benefits avaliable at Valor.

Fancy Joining Our Team?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.

If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at [e-mail].

Please note that employment is subject to proof of eligibility to work in the UK.