Food and Beverage Assistant

Crieff Hydro Hotel and Resort; Crieff; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Hourly pay + tips

Live-in accommodation

Staff discounts

Team hotel stays

Refer a friend bonus

Guest shoutouts

Friendly team

Career progression

Wellbeing support

Team events

Job summary

Crieff Hydro Hotel is seeking a friendly hospitality team member to join our busy food and beverage operation in Scotland. You’ll work across our banqueting, restaurant and bar environments, delivering warm service, taking orders, processing payments and ensuring guests feel welcome.

This role offers 32 hours per week with overtime possible. We provide live-in accommodation on site where available, generous staff discounts, and a supportive, family‑focused team culture at Crieff Hydro Hotel.

Qualifications

• Customer service – a friendly, welcoming personality is a given.
• Enthusiasm - a true passion for hospitality, along with your genuine smile and desire to get it right for the customer.
• Team focus – there are no egos here, just hard‑working people who love creating memorable experiences for every guest.
• Fun and easy to talk to – we’re looking for personality, not a corporate clone.

Responsibilities

• Serve customers, take payments, clear tables and make guests feel welcome.
• Work across banqueting, events and restaurant teams during lunch and dinner.

Skills

Customer service

Enthusiasm

Team focus

Fun and friendly

Job description

Be part of the Family

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.

We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

Crieff Hydro Hotel

In the heart of Scotland, we’re set in a 900 acre estate in stunning Perthshire. A home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, 6 restaurants and over 60 onsite activities – including a spa, leisure centre, horse‑riding centre and our famously exciting Action Glen. There really is something for everyone!

About The Role

Working as part of our food and beverage team offers you a friendly, fast paced and challenging experience. Whether you’re looking after our guests in Banqueting and Events, or in one of our restaurants and bars, this is serious service, serious volume and a serious opportunity to join an ambitious team.

Our Restaurants are the places to go to meet friends, have a tea or coffee and sample one of our fabulous cakes or enjoy soup and a sandwich. They’re busy, which means you’ll be on the go, particularly over lunch and dinner periods. You’ll be serving customers, encouraging them to sample our tasty treats, taking payments, clearing tables and making people feel welcome.

For this role, we are offering 32‑hours per week contracts with overtime available dependent on business and individual needs.

What We Need From You

• Customer service – a friendly, welcoming personality is a given.
• Enthusiasm - a true passion for hospitality, along with your genuine smile and desire to get it right for the customer.
• Team focus – there are no egos here, just hard‑working people who love creating memorable experiences for every guest.
• Fun and easy to talk to – we’re looking for personality, not a corporate clone.

What You’ll Get From Us

• Up to £12.71 per hour plus a share of tips, estimated £3,000 per annum for full time team members.
• Live‑in Accommodation – On‑site housing may be available, with bills included, making your move stress‑free. Most of our accommodation is single occupancy with an ensuite bathroom, but this isn’t a guarantee.The rate of our accommodation is outlined by HMRC, further details can be discussed at interview.
• Exclusive Discounts – Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
• Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well‑being are a priority.
• Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
• Wellbeing Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.

Careers at the Crieff Hydro Family of Hotels

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Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.