Food and Beverage Assistant

University of Bath; Bath; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Generous annual leave

Pension schemes

Cycle to work scheme

EV salary sacrifice scheme

Team Bath gym discount

Postgraduate tuition discount

LinkedIn Learning

Holburne Museum entry

Employee assistance

Job summary

University of Bath seeks a Food & Beverage Assistant to ensure smooth day-to-day catering operations and provide high standards of customer service. You will take orders, serve food and drink, work on tills, stock stations, and help with cleaning and clearing catering areas.

This is a part-time, term-time role (25 hours/week over 38 weeks) with a variable shift pattern, typically Monday–Friday 9.30am–2.30pm or 3.30pm–8.30pm, and includes training and possible development opportunities.

Qualifications

• Experience delivering high-quality customer service in a customer-focused environment.
• Previous experience in the hospitality industry is advantageous.
• Good team player with the ability to remain calm and professional in busy peak times.

Responsibilities

• taking customer orders
• serving food and drink
• working on the tills
• stocking food stations
• assisting with cleaning and clearing tables and catering areas

Skills

Customer service

Hospitality experience

Teamwork

Calm under pressure

Job description

Salary Starting from £25,529pro rata (£13.45 per hour)

Please note the annual salary quoted is inclusive of a market supplement to ensure the annual pay rate aligns with our commitment as a voluntary living wage employer.

Grade Grade 2

Contract Type Part Time - Term Time, Open Ended

Special Conditions A variable shift pattern, working 5 days out of 7, Manual handling

The University Hospitality Department provides catering services to students, staff, and external visitors throughout the academic year and into the summer months. There are numerous outlets run by the hospitality department offering a wide range of food and drink options.

About the role

As a Food & Beverage Assistant you will be required to ensure that the day to day running of the catering operation is smooth and that customers are provided with a high standard of service at all times.

Your responsibilities will include

• taking customer orders
• serving food and drink
• working on the tills
• stocking food stations
• assisting with cleaning and clearing tables and catering areas

You will have experience of providing an excellent standard of customer service in a customer focussed environment. Previous experience of working in the Hospitality industry would be an advantage. You will be a good team worker and be able to be calm and professional in high pressure situations, as it can be extremely busy during peak times.

Further information

This is a part-time role working 25 hours per week (5 hours per day) for 38 weeks per year (term-time only)

Hours will predominantly be worked Monday to Friday from 9.30am - 2.30pm or 3.30pm - 8.30pm, but could include early morning, evening and weekend shifts.

Fixed time off that includes your personal holiday allowance is in accordance with the University's annual Academic year chart :

• 7 weeks off over Christmas and New Year
• 2 weeks off over Easter
• 3 weeks off in June (to be agreed with your line manager)
• 2 weeks off between mid-August and mid-September (to be agreed with your line manager)

Training and uniforms are provided. There are also opportunities for development and to seek promotion in this role.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards genderequityand intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

Campus Services New Starterbonus *
In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation.

This role is also eligible for the Campus Services Refer a Friend bonus*
If a university staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘other’ and note their name when answering the question ‘Where did you learn of this job?'. The referrer must be noted at time of application to be considered.
* Both bonuses are subject to terms and conditions.

What we can offer you

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• Generous employer contributory pension schemes
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
• Local discounts, including free entry to the Holburne Museum in Bath
• An excellent reward package that recognises the talents of our diverse workforce
• Employee assistance services through Health Assured, including access to the Wisdom app

We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:

• Staff support groups and networks
• A network of Staff Wellbeing Champions
• A suite of tools, resources and frameworks that enable you to be at your best and thrive

Right to Work in the UK:We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.

Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.