FOH Team Member

The Signet Group; United Kingdom; A distancia; GBP 12.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary + tronc

Training & development

Staff discounts

Wagestream access

Holiday entitlement

Referral program

Team meals

Long service rewards

Supplier trips

Group mobility

Apprenticeships

Descripción de la vacante

The Mitre, Hampton Court, part of The Signet Group's Coppernose Café, seeks energetic Front of House Team Members to join our vibrant Food and Beverage team. You will welcome guests, take orders, and ensure a warm, polished service that reflects our riverside venues.

We offer an excellent starting salary or hourly rate with generous tronc, personalised training, clear career paths, staff discounts, Wagestream access, 28 days’ holiday plus your birthday off, and opportunities to move across our

Formación

• Experience in front-of-house roles is a plus.
• Guest service focus with a friendly, professional attitude.

Responsabilidades

• Welcome guests with warmth and a polished, service-focused approach.
• Take orders accurately and upsell where appropriate.
• Ensure efficient service in a fast-paced setting and maintain restaurant ambiance.
• Collaborate with the kitchen and bar teams to deliver high standards.
• Support training and development through the group’s programmes.
• Assist with shift handovers and maintain stock and cleanliness.

Conocimientos

Customer service

Teamwork

Communication

Fast paced

Wine knowledge

Descripción del empleo

We are looking for energeticFront of House Team Members - Floorth with tons of personality, and the desire to be their best, to join ourFood and Beverage teamat The Mitre, Hampton Court.

This role is part of the vibrant team at Coppernose Café, our independent neighbourhood spot at The Mitre, serving up fresh flavours just steps from Hampton Court Palace.

Our 40-bedroom hotel has been transformed into glamorous restaurants, cocktail bars, enchanting river terraces, an orangery, an all-day café, and even a quirky library for the most curious. Nestled on the banks of the Thames beside Hampton Court Palace, The Mitre offers riverside elegance just 40 minutes from Central London.

We can offer you:

• An amazing opportunity of joining and being part of a very exciting adventure.
• An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
• Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
• Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
• Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
• 28 days’ holiday + birthday off (including Bank Holidays).
• Team recognition programme to celebrate your achievements.
• Referral bonus scheme for recommending top talent - earn up to £1000.
• Complimentary team meals on shift.
• Long Service Awards - dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, Lion King tickets to the West End, and so much more.
• Industry supplier trips and visits, as well as access to masterclasses and workshops.
• Flexibility to move across our Group, as you develop with us.
• Access to apprenticeships and accredited qualifications up to Level 4.

You will:

• Be a big foodie, and have a passion for delivering great food, fine wine in a warm and friendly welcome.
• Possess great communication and teamwork skills.
• Have a thirst for knowledge and self-development.
• Be comfortable working in a fast paced and energetic workplace.
• Be looking for career progression through our training and support.
• Have experience in a similar role or are hungry to learn!

At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished.

So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you!