FOH Supervisor

Castle Employment Agency Ltd; York and North Yorkshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality business in the beautiful rural North Yorkshire is looking for a Front of House Supervisor. This role involves supervising front-of-house operations, ensuring exceptional guest experiences, and leading a dynamic team. With a competitive hourly wage and generous tips, this position is perfect for motivated leaders passionate about hospitality.

Benefits

Competitive salary (£13.00 - £14.00 per hour)

Generous tips

Opportunity to work in a beautiful rural environment

Supportive and dynamic team atmosphere

Qualifications

• Proven experience in a front-of-house supervisory role within hospitality.
• Strong bar and floor experience.
• Ability to work under pressure and deliver exceptional customer experiences.

Responsibilities

• Lead and supervise the front-of-house team for smooth operations.
• Manage EPOS systems and oversee guest booking systems.
• Deliver outstanding customer service and uphold cleanliness standards.

Skills

Leadership

Communication

Problem-Solving

Customer Service

Tools

EPOS Systems

Online Reservation Management

Job description

Front of House Supervisor
Location: Rural North Yorkshire
Salary: £13.00 - £14.00 per hour + generous tips

We are seeking an experienced and motivated Front of House Supervisor to join a thriving hospitality business in a beautiful rural setting in North Yorkshire. This is an excellent opportunity for someone with strong leadership skills and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Lead and supervise the front-of-house team, ensuring smooth day-to-day operations.
• Provide hands-on support on the bar and restaurant floor during busy service periods.
• Manage and maintain EPOS systems for accurate transactions and reporting.
• Oversee online reservation systems to manage guest bookings efficiently.
• Deliver outstanding customer service, creating memorable experiences for guests.
• Assist with training and development of front-of-house staff.
• Uphold high standards of cleanliness and compliance with health and safety regulations.

Requirements:

• Proven experience in a front-of-house supervisory role within a hospitality environment.
• Strong bar and floor experience with the ability to work under pressure.
• Familiarity with EPOS systems and online reservation management platforms.
• Excellent leadership, communication, and problem-solving skills.
• Passionate about delivering exceptional customer experiences.
• Ability to thrive in a rural setting and reliably commute to the location.

Benefits:

• Competitive salary (£13.00 - £14.00 per hour)
• Generous tips
• Opportunity to work in a beautiful rural environment
• Supportive and dynamic team atmosphere

If you are a passionate and experienced hospitality professional with a flair for leadership, we would love to hear from you. Apply now to join this fantastic team and help create unforgettable experiences for guests.