FOH Floor Manager: Lead, Train & Delight Guests

Din Tai Fung UK; Greater London; On-site; GBP 47,000 - 50,000; Full time

Benefits offered by this job

Dining gift voucher on work anniversary

Nutritious meals during shifts

Personalized development plans

Paid Holidays starting at 28 days per year

Access to Employee Assistance Program

Job summary

An iconic Asian restaurant brand in Central London is seeking a Floor Manager. The successful candidate will lead the front-of-house team to deliver exceptional service, manage daily operations, and ensure guest satisfaction. Candidates should have previous experience in a managerial role within a restaurant and a strong understanding of Oriental cuisine. The role offers a competitive salary alongside generous employee benefits, including paid holidays and personal development opportunities.

Qualifications

• Experience required in a management role within a restaurant setting.
• Must have a passion for working in an authentic Asian restaurant.

Responsibilities

• Lead & inspire the FOH team to deliver world‑class service.
• Oversee daily operations, ensuring smooth service and performance.
• Train and develop staff to uphold hospitality standards.
• Manage cash handling and hygiene compliance.
• Handle guest feedback professionally.
• Work closely with all departments to drive efficiency.

Skills

Experience as a Floor Manager or Supervisor in a fast‑paced, structured restaurant

Strong understanding of Oriental cuisine

Positive leadership skills

Strong communication skills

Problem-solving skills

Organisational skills

Job description

An iconic Asian restaurant brand in Central London is seeking a Floor Manager. The successful candidate will lead the front-of-house team to deliver exceptional service, manage daily operations, and ensure guest satisfaction. Candidates should have previous experience in a managerial role within a restaurant and a strong understanding of Oriental cuisine. The role offers a competitive salary alongside generous employee benefits, including paid holidays and personal development opportunities.