FM Consultant and Senior Consultant- Facilities Management Services

Turner & Townsend; London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A global consulting firm in London seeks an FM Consultant to optimize facilities management services. The role involves aligning FM strategy with business goals, developing operational processes, and ensuring effective supply chain management. Ideal candidates will have experience in FM procurement and management and possess strong interpersonal skills. This position allows for flexible location within the UK and some travel.

Benefits

Great work-life balance

Diverse and inclusive environment

Qualifications

• Experience in FM contract management and operational support.
• Proven ability to write service specifications and KPIs.
• Understanding of Lifecycle & Whole Life Costs.

Responsibilities

• Support senior team members in project delivery.
• Independently manage tasks and project deadlines.
• Build strong client relationships and resolve issues.

Skills

Strategic FM Reviews

Procurement of FM services

Benchmarking

FM contract/performance management

Relationship building

Education

Degree in a related subject

Tools

MS Office (Outlook, Excel, Word, PowerPoint, Project, Visio)

Job description

Overview

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Turner & Townsend is passionate about delivering better outcomes for clients, helping people realize their potential, and contributing to a prosperous society. We support major global clients with ambitious, highly technical projects through our facilities management (FM) practice, with a presence in 110+ offices worldwide.

Role: FM Consultant. You will help optimise facilities management services by aligning FM strategy with business goals, developing operational structures and processes, and procuring effective supply chains supported by performance management and benchmarking tools.

Our services include strategic and operational reviews, benchmarking support, FM procurement and service definition, performance measurement, FM audits and health checks, technical FM advisory, operational and minor works project support, and operational readiness, mobilisation and FM design reviews.

The role can be based in any UK office with flexibility on location, occasional overnight stays, and the need to work across the UK and beyond when required.

Responsibilities

• Be a cooperative team member supporting senior team members in the successful delivery of projects.
• Independently complete tasks, manage your time, and work toward project timescales and deadlines.
• Support senior team members in business generation activities such as bid writing and developing marketing material.
• Apply FM industry best practice to all aspects of the role.
• Build strong, professional client relationships and identify and resolve client issues.
• Analyse information quickly, compare options, and make decisions where parameters are unclear.
• Develop skills and share knowledge within the consulting practice and contribute across practices where value is added.

Qualifications

• Experience in Strategic FM Reviews, procurement of FM services, benchmarking, contract mobilisation, FM operational support, and FM contract/performance management.
• Experience in writing service specifications, key performance indicators and other contract documents, and conducting FM design reviews.
• Understanding of Lifecycle & Whole Life Costs and delivering Operational Readiness & Mobilisation.

Education, Qualifications & Experience

• Ideally degree qualified or equivalent in a related subject or relevant industry experience.
• Proficient in MS Office (Outlook, Excel, Word, PowerPoint, Project, Visio).

Additional Information

We are an equal opportunity employer, celebrate diversity, and are committed to creating an inclusive environment for all employees. We provide a great place to work and support work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please learn more about us at www.turnerandtownsend.com/

SOX control responsibilities may be part of this role, where applicable. Join our social media conversations for information about Turner & Townsend and our exciting future projects: Twitter, Instagram, LinkedIn.

It is strictly against policy for candidates to pay any recruitment fees. No recruitment agency will ask candidates to pay a fee. Unsolicited resumes/CVs submitted are the property of Turner & Townsend and are not subject to agency fees. For authorised recruitment, formal written agreements and proper invitation by the Recruitment Team are required.