Flows Team Manager

L'oreal Usa; Manchester; On-site; GBP 42,000 - 62,000; Full time

Job summary

L’Oréal is seeking a Flows Team Manager to lead operational execution across three shifts, ensuring timely inbound/outbound deliveries and maintaining site safety. You will anchor daily problem resolution, coordinate with planning and carrier teams, and drive improvements on the floor.

The role emphasizes people leadership, cross-functional collaboration, and a focus on continuous performance enhancement within a major logistics operation.

Qualifications

• Proven experience leading large warehouse teams
• Strong grasp of inbound/outbound logistics processes
• Demonstrated ability to drive safety and operational efficiency
• Experienced in managing multiple shifts and stakeholder coordination

Responsibilities

• Oversee daily inbound volume management and coordinate with planning, stock control and supply chain
• Manage outbound performance, investigate routes to resolve failures and handle carrier queries
• Ensure site safety standards and infrastructure readiness across loading bays and yards
• Lead and develop shifts, promote continuous learning and talent development

Skills

People leadership

Logistics operations

Problem solving

Shift management

Job description

Excited by operational challenges, fast-paced logistics, people leadership, and looking for a role where you can make an immediate impact? If you thrive in a dynamic logistics environment, love solving operational puzzles, and want to grow your career with a world-class organisation, this is your opportunity.

Join L'Oréal, the global beauty leader, as our new Flows Team Manager to lead operational execution, drive immediate problem resolution, and manage our physical teams across all three shifts. In this role, you will be the anchor for day-to-day site safety, carrier interactions, and direct people management.

A DAY IN THE LIFE

• Drive Inbound Accuracy and Execution: Oversee daily inbound volume management, working closely with other teams such as planning, stock control and supply chain to forecast volumes and overcome blockers. Support to resolve transport and customs delays, and ensure seamless Subcon/PLV coordination. Investigate and focus on inbound transport quality and ordering patterns to result in timely and accurate deliveries every time.
• Outbound Operational Flow: Manage daily outbound performance, supporting with delivery recovery and investigating route causes for failures. Process carrier claims/ credits, investigate delivery queries and disputes. Managing operational improvements, carrier resources and KPI reporting across all outbound carriers UK&I.
• Site Safety & Operational Excellence: Create and maintain a high standard of operational site infrastructure, ensure loading bays and yard allows for safe and smooth operations. Lead on day-to-day problem resolution with transport team, order preparation and carriers to ensure all freight is collected in a timely manner. Drive proactive safety enhancements across loading bays and operational lines, ensuring all working areas are fully fit-for-purpose and compliant.
• Lead & Empower People: Empower and develop your shifts (AM/PM/NS) by fostering a culture of continuous learning, engagement, and shared accountability, championing talent development and collective success on the floor. Advocate for ongoing improvements and support of trainings for NEO/MHN developments.

WHO YOU ARE

• Organized & Proactive: You thrive in a fast-paced environment, juggling operational priorities with a logical approach to problem-solving and immediate risk mitigation.
• An Experienced People Leader: You have a proven track record in direct people management, coaching teams, supporting team leaders, and fostering a positive, safe, and collaborative culture.
• Adaptable & Results-Oriented: You're comfortable assessing changing operational priorities, managing carrier relationships, and making data-driven decisions under pressure.
• Positive & Driven: You bring a can-do attitude, strong ownership over site infrastructure and systems, and a passion for driving continuous improvement across warehouse operations.

WHAT WE OFFER

Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.

Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.

Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!

WHO WE ARE

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. In the L'Oréal Consumers Products Division, our mission is to democratize the best of beauty, which means bringing beauty to all. And for us, beauty must be sustainable. The Consumer Product Divisions holds the world’s #1 beauty brand with L’Oréal Paris, the #1 makeup brand with Maybelline New York, the #1 natural brand with Garnier, and NYX Professional Makeup. Beyond our four iconic global brands, we have a unique brand portfolio including others like Essie and Carols Daughter. Being part of the L’Oréal Dermatological Beauty Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin.’ As the world leader in dermocosmetics, our iconic brands La Roche- Posay, Vichy, CeraVe, SkinCeuticals, are recommended by dermatologists and health-care professionals worldwide. The division has maintained a double-digit growth worldwide for the last 5 years.

HOW WE RECRUIT

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.