Flow Room Controller

Greggs plc; Kettering; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount up to 50% off Gregs

Free hot drinks on shift

Paid breaks

Profit sharing: 10% of profits withcol

Health and Wellbeing App with remoteGP

6 weeks annual leave

Pension with up to 7% employer match

Employee assistance app

Long service awards

Savings and discounts for shopping/le"

Job summary

Greggs plc is launching a brand-new logistics site in Kettering. We seek a Flow Technician to join a start-up Flow Room team, learning systems quickly and shaping processes from day one.

You will collaborate with engineering, operations, and leadership to define what “good” looks like and implement best practices, with a focus on safe, efficient, and customer-centric flow. You'll work a 4-on, 4-off, 12-hour shift pattern (days, nights, weekends) from the Kettering site, contributing to the

Qualifications

• Experience operating automated warehouse systems.
• Ability to work in a fast-moving environment.
• Strong IT fluency with common Office tools (Excel, PowerPoint, Outlook).
• Proven communication skills and ability to share knowledge across teams.

Responsibilities

• Partner with on-site operations and engineering teams to ensure smooth automated system and product flow.
• Support all Flow Room functions.
• Monitor the NDC Warehouse Management System through KPI dashboards and best-practice configurations.
• Assist Flow Room Lead with IT and automation incidents with transparent escalation and resolution.

Skills

Automated warehouse operation

Interpersonal skills

Analytical and problem-solving

Team collaboration

Tools

SAP Extended Warehouse Management

SynQ

Excel

PowerPoint

Outlook

Job description

Are you ready to be part of something new and exciting in Kettering?Our brand-new logistics site, situated at Symmetry Park, will offer a fresh and innovative environment, and we're looking for enthusiastic and passionate colleagues to help lay the foundation for something truly great.

We have a fantastic opportunity to join our team in Kettering as Flow Technician. Reporting to the Flow Room Lead this will be a key role in the Flow Room working with warehouse operations teams and engineering to deliver optimal outcomes for both colleagues and customers.Initially you will actively participate in systems testing, engaging with both internal and external stakeholders to ensure seamless implementation and performance.This initiative is a key part of our growth strategy, aimed at expanding our supply chain to meet the needs of our growing number of shops across the UK.

Benefits

• Competitive pay
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks allowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• 6 weeks annual leave which includes bank holidays
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
• Confidential employee assistance app and helpline to help with your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure and wellbeing

About the role

This is a full-time role. The role will be on a 4 on, 4 off, 12-hour shift pattern basis, including days, nights and weekends.

You’ll be part of the start-up team, helping to shape the way the Flow Room operates from day one. You’ll be expected to learn systems, processes quickly and independently, while also helping to define them. As one of the first in the Flow Room team, you’ll be involved in creating the training materials and onboarding plans for future team members. You’ll work closely with engineering, operations, and leadership to define what “good” looks like in our Flow Room and implement the practices to make it reality.

The base location for this role is Kettering, NN14 1FQ

What you'll do

• Partner with on-site operations and engineering teams to ensure smooth automated system and product flow.
• Support all Flow Room functions
• Monitor the National Distribution Centre (NDC) Warehouse Management System (WMS) through KPI dashboards, housekeeping routines, and configuration of best practices to support operational throughput, identifying and addressing issues proactively.
• Support the Flow Room Lead with IT and automation incidents with a focus on transparency, escalation, and rapid resolution of major issues impacting operations.
• Ensure customer service is at the heart of the Flow room.
• Promote consistency and quality by adhering to Flow Room processes, SOPs, and risk assessments to embed continuous improvement.
• Ensure all activities comply with safety standards and contribute to a secure, well-governed Flow Room environment.

About you

• Have experience of an automated warehouse operation
• Are comfortable working in a fast-moving environment
• Have a detailed understanding of the functionality and operation of automated systems; SAP Extended Warehouse Management, specifically Material Flow Systems and knowledge of SynQ would be desirable
• Are customer-focused with a commitment to quality, efficiency, and accuracy
• Are a strong team player with excellent interpersonal skills, comfortable with knowledge and best practise sharing along with the ability to build trust at all levels
• Are calm and effective under pressure, able to manage multiple priorities at pace
• Have strong IT skills, including Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook
• Have analytical and problem-solving skills with a track record of implementing workable solutions
• Are a clear and confident communicator with excellent written and verbal skills
• Are skilled in influencing and challenging constructively to drive continuous improvement
• Are supportive of an inclusive workplace culture

Everyone’s welcome at Greggs. What makes us so special is our culture - how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.

You can read more about us here: Greggs Careers | About Greggs.