Floor Team (Full-Time) - Brand New Opening!

Ember; Easter Howgate; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Full-time hours

Opening team

Training & tastings

Supplier experiences

Career progression

Staff discount 25–50% on F&B

EAP (24/7)

Job summary

Ember, part of Signature Group, opens on Forrest Road in Edinburgh. We’re hiring full-time Floor Team Members to join from day one, with a base rate and an OTE that includes gratuities.

This is a brand-new Scottish pub and dining room, where staff training and advancement are priorities and where guests enjoy Scottish produce, a charcoal grill, and a vibrant hospitality atmosphere. Join an opening team committed to memorable guest experiences, continuous learning, and strong teamwork.

Qualifications

• Experience working in a busy restaurant, pub or hospitality environment.
• A passion for hospitality and guest service excellence.
• Able to work as part of a collaborative opening team.

Responsibilities

• Greet and seat guests, ensuring a warm welcome.
• Provide attentive, proactive service across the floor.
• Anticipate guest needs and offer recommendations.
• Support kitchen and bar staff to maintain smooth service.

Skills

Hospitality experience

Customer service

Team player

Food & drink interest

Learning attitude

Job description

Floor Team (Full-Time)

BRAND NEW OPENING | EMBER, FORREST ROAD, EDINBURGH | JANUARY 2027

We're getting ready to open a brand-new Scottish public house and dining room, Ember, on Forrest Road, and we're looking for brilliant full-time Floor Team Members to join us from day one!

The on target earning potential for this role is £16.00 per hour - comprising a base salary of £12.71 per hour, plus a qualified estimate of £3.29 per hour in gratuities and service charge.

SOMETHING PRETTY SPECIAL IS COMING TO EDINBURGH... EMBER - YOUR NEW FAVOURITE RESTAURANT

Seasonal Scottish produce, a charcoal grill, a proper pint... and a secret door to Fellows.

Downstairs, a lively public house with all the warmth, character and atmosphere of a proper Scottish pub. Upstairs, a more intimate dining room where beautifully considered food, drinks and hospitality take centre stage.

And behind that secret door? Fellows, a separate sports and entertainment bar with its own identity and team.

Two exciting new venues under one roof, but we're recruiting specifically for our public house and dining room.

From the team behind Badger & Co, Kyloe and Cold Town House, this is an opportunity to be part of something new, help shape the guest experience and build a team we're genuinely proud of.

WE'RE BIG BELIEVERS IN...

Hospitality being about much more than just service.

It's remembering someone's favourite drink, making a brilliant recommendation, noticing the little things and creating the kind of experience that makes guests want to come back.

We're passionate about Scottish food and drink, and we want our team to be just as excited about what's on the menu as the people creating it.

We're not looking for people who simply know how to carry three plates. We want people who are genuinely curious about food, enjoy looking after guests and love having something interesting to talk about.

Where does that ingredient come from? Why have we chosen that producer? What makes this dish special?

We want our team to know the answers, and more importantly, enjoy sharing them.

Imagine placing a dish in front of a guest and being able to tell them the story behind it. The Scottish farm it came from, the technique used in the kitchen, the flavours that make it special and why we wanted it on our menu.

That's the kind of hospitality we're excited to create.

We're also big believers in the art of setting up for success.

Great service should feel effortless to our guests because of all the preparation, knowledge and teamwork behind it.

That means proper training, a well-organised operation and a team who genuinely have each other's backs.

WHAT WE'RE LOOKING FOR

• A genuine love of hospitality and making people feel welcome.
• Experience working in a busy restaurant, pub or hospitality environment.
• An interest in food, drinks and learning the stories behind them.
• Confidence, personality and a positive attitude.
• Someone who enjoys being part of a team and isn't afraid to get stuck in.
• A willingness to learn, share ideas and help shape something new.

You don't need to know everything from day one. What matters most is that you care about doing a brilliant job and want to keep getting better.

BE PART OF BUILDING SOMETHING NEW

This isn't joining an established team and learning how things have always been done.

You'll be helping us create them.

We're putting together an opening training programme that goes far beyond learning the menu and where the tables are.

Think food and drink tastings, supplier visits, opportunities to meet the people behind our produce, hands-on workshops with the kitchen and plenty of chances to understand how our dishes and drinks were developed.

We want our team to experience the food and drinks for themselves, understand the thinking behind them and feel confident bringing those stories to life for guests.

And the learning won't stop when we open.

We're big believers in hospitality as a career, not just a job. Whether your ambition is to become a brilliant server, a trainer or a future manager, we'd love to help you get there.

WHAT WE OFFER

• Full-time hours in a brand-new Edinburgh venue.
• The opportunity to be part of an opening team from day one.
• Proper training, food and drink tastings and ongoing development.
• Supplier experiences and opportunities to learn from the people behind our menus.
• Genuine career progression opportunities across Signature Group.
• Team member discount ranging from 25% to 50% on F&B at all Signature Group venues.
• Access to a 24/7 Employee Assistance Programme.
• Extra annual leave days gathered through service.
• A supportive team, shared standards and a genuine opportunity to make your mark.

Plus so much more!

SOUND LIKE YOUR SORT OF PLACE?

We're looking for people who love hospitality, take pride in what they do and want to be part of creating something special.

Ember is part of Signature Group.We have over 20 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin' Fox and more.

*Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.