Floor Team

Boxhall City; City Of London; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Wellbeing programme

Wagestream access

Cycle to Work scheme

Staff discount 50% off drinks

Résumé du poste

BOXHALL is recruiting professional, high-energy floor staff to deliver exciting dishes and drinks to guests at our new city site. You will greet customers, provide table service, upsell items, and maintain a presentable appearance while upholding service standards.

Ideal candidates have proven serving experience in fast-paced venues, strong communication skills, and a passion for hospitality. The role offers competitive hourly pay and customer-focused perks designed to support staff wellbeing

Qualifications

• Experience in a high-volume, cocktail-led dining venue is preferred.
• Excellent verbal and written communication skills.
• Confident, articulate, reliable and presentable.

Responsabilités

• Floor operations across the site.
• Table service to guests.
• Food and drink pairing knowledge for guest information.
• Provide the standard of service and guest experience required.
• Manage all aspects of the floor service to anticipate and exceed guest expectations.
• Maximise the guest experience.
• Floor upkeep.
• Adhere to all food safety and quality regulations.

Connaissances

Customer service

Communication

Food & beverage knowledge

Upselling

Description du poste

The Company:

Brought to you by iconic brand BOXPARK, BOXHALL is a new food hall offering an eclectic and exciting collection of culinary concepts, steeped in heritage-rich settings.

Our debut site is coming soon to the City of London, located within a historic arcade, just a stone's throw away from the uk’s busiest train station.

Bringing together the latest London talent across a curated choice of 13 independently-owned kitchens, bars, delis and food and drink purveyors, BOXHALL city provides an escape where guests can indulge in connection, comfort and culinary discovery

The Role:

We are looking for professional, high-energy floor staff with excellent communication skills to deliver exciting dishes and drinks to our guests adhering to the operation of the site.

Floor staff will greet customers, provide table service, recommend menu items as well as be presentable at all times.

You will also upsell items and handle basic cleaning duties.

Key Responsibilities:

• Floor operations across the site.

• Table service

• Food / drink pairing knowledge for guest information.

• To provide the standard of service and guest experience required.

• Manage all aspects of the floor service within the premises in order to anticipate and exceed guest expectations

• Maximise the guest experience.

• Floor upkeep

• Adhering to all food safety and quality regulations.

The Ideal Candidate for this role

• A proven serving experience in a high volume, cocktail led and dining venue.

• Confident, articulate and presentable.

• Well-trained with a good understanding of H&S and due diligence

• Honest, reliable and hard-working

• A high level of personal integrity

• Passionate and proactive

• Excellent verbal and written communication skills

• Strong people skills

• Able to build strong working relationships with staff

• Organised with high attention to detail

• Have a knowledge of beers, wines and spirits as well as recommended food pairings.

• Have a wide range of cocktail knowledge.

Pay and Benefits:

Our people are at the heart of all we do at BOXHALL and therefore as well as paying competitive hourly rates, we have some awesome employee perks to make you feel special and supported throughout your journey with us.

Wellbeing

• Health cash plan in the form ofSimplyHealthwhich provides cash back on dental, optical, prescriptions, online GP and 24/7 counselling.

• Wellbeing championsin all venues and they are all trained Mental Health First Aiders. We run a range of initiatives focusing on mental, financial, physical and social health throughout the year.

Financial

• Wagestream- Financial planning tool which allows access to your earned wages whenever you need. No more waiting for payday.

• Access to ourCycle to Work schemeto buy a tax-free bicycle, equipment, or both.

• TIPs -All guest tips go straight to our teams.

• 50% off drinks across the estate.

Career Progression

• Want to grow and progress in your career? Then BOXHALL really is the place to be.

• We have development programs for all of our team from Junior Staff up to General Manager.

BOXHALL is an equal-opportunity employer. We are committed to diversity and inclusion and do not discriminate based on race, religion, gender, age, sexuality, gender, or physical ability.