Floor Server

Market Halls Group; Greater London; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Competitive pay up to £14.00/hr

Wellbeing support including 24/7 conf.

Team discounts 25%

Free team meals

28 days holiday

Training & development

Job summary

Market Halls Oxford Street is seeking a Floor Server to engage guests on the floor, take orders on iPads, make recommendations and drive sales, ensuring every guest feels looked after from arrival to departure.

You should be passionate about delivering great service in a lively environment, be friendly and confident with guests, stay calm under pressure, and be an energetic, reliable team player who matches our values.

Qualifications

• Passionate about delivering excellent service in a lively, fast-paced environment.
• Friendly, confident and comfortable interacting with guests.
• Energetic, reliable and able to stay calm under pressure.
• A strong communicator and supportive team player.
• Flexible for evenings, weekends and peak trading times.
• Lives Market Halls values: fun-loving, inclusive, passionate, accountable and kind.

Responsibilities

• Engage with guests on the floor and drive sales using iPads.
• Make recommendations and check in with guests.
• Create connections and ensure every table is looked after from arrival to departure.
• Be the face of the experience and bring energy and confidence to every shift.

Skills

Guest service

Communication

Interpersonal skills

Team player

Flexible hours

Guest confidence

Job description

Floor Server – Market Halls Oxford Street

Nearest Station: Oxford Circus or Bond Street (Bakerloo, Central, Victoria, Jubilee, Elizabeth)

Eat, Drink, Play, Party

Are you the kind of Floor Server who does more than just deliver food and drinks? Someone who knows how to read the room, adapts their approach to every guest, starts conversations with confidence and elevates a casual visit into something next level that’s worth talking about?

At Market Halls, we’re not just looking for runners. We’re looking for service superstars! People who are genuinely guest-obsessed, who love engaging with guests, building connections, creating moments and bringing energy, personality, confidence and big smiles to every single shift.

As a Floor Server here, you are the face of the experience. You’ll be out on the floor engaging with guests, using iPads to take orders and drive sales, making recommendations, checking in, creating connections and ensuring every table feels looked after from arrival to departure. Our guests can sit back and relax, because we’ll take care of the rest.

Based on iconic Oxford Street, Market Halls brings together incredible food, vibrant bars, live entertainment, social gaming and a dynamic events programme all under one roof. With nine kitchens, two buzzing bars and a high-energy atmosphere, it’s a destination for guests looking to eat, drink and socialise in the heart of London.

Why join Market Halls

• Competitive pay up to £14.00 per hour
• Hospitality Rewards including discounts on gyms, retailers and restaurants plus 24/7 confidential wellbeing support
• Twenty-five percent team discount across all Market Halls traders
• Fresh, complimentary team meals every shift
• Twenty-eight days of holiday including your birthday off
• Ongoing training and development through coaching, mentoring, workshops and project opportunities

About you

• Passionate about delivering excellent service in a lively, fast-paced environment
• Friendly, confident and comfortable interacting with guests
• Energetic, reliable and able to stay calm under pressure
• A strong communicator and supportive team player
• Flexible for evenings, weekends and peak trading times
• Someone who lives our values: fun-loving, inclusive, passionate, accountable and kind

Our culture

Market Halls is built on inclusivity, creativity and community. We celebrate diversity and are committed to creating a workplace where everyone can grow, contribute and feel supported.