Floor Supervisor (Head Waiter)

Incipio Group; Greater London; On-site; GBP 25,000 - 36,000; Full time

Benefits offered by this job

TRONC Payments

Internal progression

Free Therapy

Job summary

Incipio Group curates beautiful spaces with vibrant atmospheres for great times. As a Supervisor you will lead a team on shift, model strong problem solving, and bridge Managers with the wider team to deliver outstanding hospitality.

You will motivate staff, participate in training and development, help drive guest satisfaction and sales, and work with the management team to keep venues running smoothly and guests smiling.

Job description

Incipio curatesbeautiful spaces with vibrant atmospheres for great times.

As the third step onour career pathway, our Supervisors excel at leading their teams with strongproblem-solving skills. They inspire and support their colleagues, seamlesslybridging the gap between Managers and the wider team.

BENEFITS + BESTBITS

Transparent and fairTRONC Payments

60% of our managementteams are people we have progressed internally

Self Space: FreeTherapy available through Self Space. Accessible to anyone who works forIncipio

Referral Bonus: refera friend and once they have passed their probation you receive a bonus

Career support andopportunities to develop within the Career Pathway, expanding in your role asthe business grows

Company awards tocelebrate team and regular events

Incipio FC + SeasonalSocials

Incentive tripssponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)

Enhanced Maternity,Paternity and Adoption leave

50% discount for foodand drink in all of our venues

WHAT YOU’LL BEGETTING UP TO

Ensuring our guestshave the best possible experience by delivering outstanding hospitality acrossyour team

Ensuring the venueruns efficiently by setting an example and proactively leading your team andproblem solving on shifts

Motivating your teamby providing excellent support, training and encouragement

Working with yourmanagement team to drive sales in your venue with the support of your team

Proactive planning,preparation and briefing of the team

Bringing ideas,processes and orgainisation to life

Attending trainingcourses to develop your leadership skills and gain certification such as FirstAid, Fire Marshalls and Personal Licenses

Having fun, laughing alot and giving good vibes

WHAT WE’RE LOOKINGFOR

Vibrant + energeticindividuals

A leader, someone whoenjoys setting examples and answering questions

An insightful andimpactful human, who loves to see their team achieve

A discipline forexceptional standards

A natural with guests,someone who enjoys interaction

Friendliness,playfulness and approachability

We’reall about celebrating individuality & inclusivity. At Incipio, we believediverse teams make the best teams. That’s why we welcome applications from allbackgrounds, experiences, and perspectives; regardless of race, gender, age,disability, religion, sexual orientation, or anything else that makes youuniquely you. If you need any adjustments during the application process, justlet us know. We’ve got you!