Floor Supervisor

Scotsman; ST Andrews; On-site; GBP 25,000 - 30,000; Full time

Job summary

Une opportunité passionnante s'offre en tant que Floor Supervisor au sein d'un des meilleurs groupes d'hospitalité d'Écosse. Dans ce rôle, vous serez responsable de l'opération quotidienne du restaurant, en veillant à maintenir un service à la clientèle exceptionnel et en développant les compétences de votre équipe. Vous bénéficierez d'une variété d'avantages, y compris des pourboires, des réductions sur la nourriture, et des possibilités de développement de carrière.

Benefits

TRONC electronic tips

Wagestream

30% off food and cinema tickets

Hotel and Apartment discounts

Access to Scotsman Perks Benefits Portal

Staff meals on duty

Flexible working opportunities

Career development through Scotsman Steps training programme

Refer a Friend Scheme

Qualifications

• Expérience dans un rôle similaire requise.
• Excellente capacité de leadership et travail en équipe.
• Disponibilité pour travailler en shifts, y compris les soirées et week-ends.

Responsibilities

• Superviser l'opération quotidienne du restaurant.
• Assurer un service client excellent.
• Gérer les standards de service et le développement du personnel.

Skills

Leadership

Service client

Travail d'équipe

Job description

About Us:

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

The Role:

As Floor Supervisor, your role will include:

• Supervising daily restaurant operation.
• Ensuring consistently excellent customer service is delivered.
• Managing service standards and staff development.

The Person:

The ideal candidate will have:

• Experience in a similar role.
• Great leadership skills and enjoy working as part of a team in a social environment.
• Availability to work shifts, including evenings and weekends as per business needs.

What We Offer:

As part of Scotsman Hospitality, you will have access to the following benefits that include:

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.
• Refer a Friend Scheme.

The Process:

If you think this is the role for you then apply now and one of our friendly team will be in touch.