Floor Supervisor

Scotsman Hospitality; Glasgow; On-site; GBP 22,000 - 26,000; Full time

Job summary

Scotsman Hospitality is seeking a Floor Supervisor to oversee daily restaurant operations, ensuring exceptional customer service and managing staff development. Ideal candidates will have supervisory experience and demonstrate strong leadership skills while working in a dynamic team environment. Enjoy competitive benefits including TRONC tips, flexible working, and career development opportunities.

Benefits

TRONC electronic tips – 100% of tips earned

Wagestream – Access up to 40% of pay earned

30% off food and cinema tickets

Hotel and Apartment discounts

Access to Scotsman Perks Benefits Portal

Staff meals on duty

Flexible working opportunities

Career development through Scotsman Steps

Refer a Friend Scheme

Qualifications

• Experience in a similar role.
• Great leadership skills.
• Availability to work shifts, including evenings and weekends.

Responsibilities

• Supervising daily restaurant operation.
• Ensuring consistently excellent customer service is delivered.
• Managing service standards and staff development.

Skills

Leadership

Customer Service

Job description

About Us

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

The Role

As Floor Supervisor, your role will include:

• Supervising daily restaurant operation.
• Ensuring consistently excellent customer service is delivered.
• Managing service standards and staff development.
  
  

The Person

The ideal candidate will have:

• Experience in a similar role.
• Great leadership skills and enjoy working as part of a team in a social environment.
• Availability to work shifts, including evenings and weekends as per business needs.
  
  

What We Offer

As part of Scotsman Hospitality, you will have access to the following benefits that include:

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.
• Refer a Friend Scheme.
  
  

The Process

If you think this is the role for you then apply now and one of our friendly team will be in touch.