Conference & Events Supervisor

Glasgow Westerwood Hotel, Spa & Golf Resort; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading hotel and wellness resort as a team supervisor, where you'll ensure an exceptional guest experience. Bring your hospitality expertise to a dynamic team that values diversity and supports professional development.

Benefits

Free health club membership

Discounts across golf and hotel services

Support for training & professional qualifications

Various learning opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Previous experience in a supervisory role in hospitality.
• Ability to work efficiently in a high-quality, service-oriented operation.
• Excellent team building and motivational skills.

Responsibilities

• Supervise and lead the team to deliver high standards of guest experience.
• Drive revenue opportunities through team training on upselling.
• Ensure effective guest service through team management.

Skills

Leadership

Team motivation

Knowledge of wines and spirits

Service orientation

Job description

Social network you want to login/join with:

Glasgow Westerwood Hotel, Spa & Golf Resort

Location:

Glasgow, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

ace4e3780552

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Do you have a passion for providing an outstanding guest experience?

Are you a strong leader who can help and motivate your team through a fast-paced environment?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development opportunities
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• And much more!

What will I do?

Supervise and lead your team to deliver a high standard of guest experience. Working together with your team, you’ll drive revenue at every opportunity, ensuring all team members have had the correct training to upsell and explain promotions to our guests.

Is this the role for me?

Previous experience in a supervisory role in a hospitality food & beverage department

Ability to work in a professional, efficient, high-quality, service-oriented operation

A good knowledge of wines and spirits

Excellent team motivator and team builder

Curious to find out more?

Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4-star, 148-bedroom property. Our hotel has an 18-hole golf course, and the dining options include Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate your needs.

The QHotels Collection proudly supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.