Floor Supervisor

Limelight Belfast; Belfast City District; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Live music venue experience

Friendly and energetic environment

Leadership development opportunities

Job summary

Limelight Belfast Limited is seeking a Floor Supervisor to lead the Front of House team in a busy live music venue in Belfast. You will supervise service and events, ensure smooth floor operations, and maintain high standards of guest experience.

This role requires strong leadership, excellent communication and the ability to work calmly in a fast-paced environment. Successful candidates will have a hands-on approach, be flexible for evenings and weekends, and contribute to a friendly, energetic

Qualifications

• Prior supervisory experience in hospitality is desirable.

Responsibilities

• Supervise Front of House team during service and events.
• Ensure smooth running of floor operations.
• Lead, motivate and support team members.

Skills

Leadership

Communication

Customer service

Problem solving

Working under pressure

Flexibility

Job description

About the Role

The Limelight Belfast is looking for enthusiastic, reliable and experienced Floor Supervisors to join our Front of House team.

As a Floor Supervisor, you will play an important role in ensuring the smooth day-to-day running of our venue, delivering excellent customer service and supporting the wider team in providing an outstanding experience for our guests.

Working in a busy live music and entertainment environment, you will lead by example, maintain high standards and help ensure every event runs smoothly.

Key Responsibilities

• Supervise and coordinate the Front of House team during service and events.

• Ensure the smooth and efficient running of floor operations.

• Lead, motivate and support team members, providing guidance where needed.

• Deliver excellent customer service and ensure guest satisfaction.

• Maintain high standards of cleanliness, presentation and health and safety.

• Communicate effectively with management, security, bar staff and other departments.

• Ensure company procedures and service standards are consistently followed.

• Assist with staff briefings, shift organisation and operational duties.

About You

• Previous experience in a supervisory role within hospitality is desirable.

• Strong leadership and communication skills.

• A positive, hands-on approach with the ability to lead by example.

• Confident working in a fast-paced, high-volume environment.

• Excellent customer service and problem-solving skills.

• Able to work well under pressure and adapt to changing priorities.

• Flexible availability, including evenings, weekends and event days.

What We Offer

• The opportunity to work in one of Belfast's leading live music and entertainment venues.

• A friendly and energetic working environment.

• Opportunities to develop your leadership and hospitality experience.