Floor Server - London

Market Halls Group; City of Westminster; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Wellbeing support

Team discount

Free meals

28 days holiday

Training & development

Job summary

Market Halls Victoria in London is seeking a friendly Floor Server to be the heartbeat of the guest experience. You’ll greet guests, keep service flowing and upsell drinks while maintaining a clean, welcoming space across three floors and multiple kitchens.

Join a lively team with competitive pay (£12.75 per hour), 28 days' holiday and ongoing training. You’ll thrive in a fast-paced setting, enjoy great collaboration, and help guests have effortless, enjoyable visits.

Qualifications

• Friendly, confident and comfortable interacting with guests.
• Energetic, reliable and able to stay calm under pressure.
• Strong communicator and supportive team player.
• Flexible for evenings, weekends and peak trading times.

Responsibilities

• Prepare the venue for service and keep the space clean, organised and welcoming.
• Greet, engage with and support guests to ensure a smooth, enjoyable visit.
• Clear and reset tables quickly to maintain flow and efficiency.
• Promote our bars and assist with upselling drinks to enhance the guest experience.
• Uphold safety, hygiene and cleanliness standards throughout your shift.
• Work closely with the wider team to keep operations running smoothly across both floors.

Skills

Guest interaction

Communication

Teamwork

Calm under pressure

Flexibility

Job description

Are you a Floor Server with a passion for great hospitality and creating standout guest experiences? At Market Halls, our Floor Servers are the heartbeat of the venue, welcoming guests, keeping service flowing and ensuring every visit feels effortless and enjoyable. You'll be right in the centre of the action, working across our vibrant food hall alongside independent kitchens, busy bars and a supportive, energetic team. If you thrive on people, pace and atmosphere, this is the place to shine., As a Floor Server at Market Halls, you'll be at the heart of the guest experience. You will:

• Prepare the venue for service and keep the space clean, organised and welcoming
• Greet, engage with and support guests to ensure a smooth, enjoyable visit
• Clear and reset tables quickly to maintain flow and efficiency
• Promote our bars and assist with upselling drinks to enhance the guest experience
• Uphold safety, hygiene and cleanliness standards throughout your shift
• Work closely with the wider team to keep operations running smoothly across both floors
  Passionate about delivering excellent service in a lively, fast-paced environment
• Friendly, confident and comfortable interacting with guests
• Energetic, reliable and able to stay calm under pressure
• A strong communicator and supportive team player
• Flexible for evenings, weekends and peak trading times
• Someone who lives our values: fun-loving, inclusive, passionate, accountable and kind
  Housed in a beautifully restored Edwardian building, Market Halls Victoria spans three floors with 10 kitchens, 3 bars and a rooftop terrace overlooking the station. It's bright, welcoming and always full of life, with a steady mix of locals, commuters and visitors passing through every day. As a Floor Server here, you'll be right in the heart of the action - greeting guests, keeping the space flowing smoothly and helping make this iconic venue feel warm, fun and effortless. If you love people, movement and being part of a lively team, you'll thrive at Victoria.

Why join Market Halls

• Competitive pay at 12.75 per hour
• Hospitality Rewards including discounts on gyms, retailers and restaurants plus 24/7 confidential wellbeing support
• Twenty-five percent team discount across all Market Halls traders
• Fresh, complimentary team meals every shift
• Twenty-eight days of holiday including your birthday off
• Ongoing training and development through coaching, mentoring, workshops and project opportunities