Floor Manager: Lead Store Team & Merchandising

JD Sports; Plymouth; Híbrido; GBP 26 000 - 34 000; Tempo integral

Resumo da oferta

Naylor's Equestrian Llp in Plymouth is seeking a Floor Manager to drive shop-floor performance and deliver exceptional customer service. You will work closely with the management team to support and develop colleagues, maintain high standards, and ensure the store runs smoothly across shifts.

You will lead with strong commercial awareness, focusing on merchandising, replenishment, and driving KPIs, while maintaining a clean, organized, and high-performing store environment and delivering an

Qualificações

• Previous supervisory experience in a fast-paced retail or customer-facing environment.
• Strong communication and leadership skills with proven experience supporting and developing team members.
• Excellent attention to detail with the ability to uphold high operational and visual standards.
• Solid commercial awareness with an understanding of how daily actions contribute to store KPIs and performance.

Responsabilidades

• Deliver outstanding customer service standards, ensuring every customer receives fast, friendly, and professional support.
• Drive commercial performance through effective shop-floor execution, including merchandising, replenishment, and motivating the team.
• Lead and develop colleagues to maintain high performance, strong engagement, and consistent adherence to company policies and processes.
• Support day-to-day store operations, including opening and closing procedures, cash handling, and maintaining a clean, organised shop-floor environment.

Conhecimentos

Supervisory experience

Leadership

Communication skills

Attention to detail

Commercial awareness

Descrição da oferta de emprego

Naylor's Equestrian Llp in Plymouth is seeking a Floor Manager to drive shop-floor performance and deliver exceptional customer service. You will work closely with the management team to support and develop colleagues, maintain high standards, and ensure the store runs smoothly across shifts.

You will lead with strong commercial awareness, focusing on merchandising, replenishment, and driving KPIs, while maintaining a clean, organized, and high-performing store environment and delivering an