Floor Manager - Flagship Department Store

JR United Kingdom; Paisley; On-site; GBP 37,000 - 45,000; Full time

Job summary

A leading department store group is seeking a passionate Floor Manager for their flagship store in Paisley. The ideal candidate will possess a strong retail management background with a focus on luxury sales, leading a team to exceed performance targets and delivering exceptional customer experiences.

Benefits

40% In-store Uniform Discount

Bike to work scheme

Group Wide 20% Discount across all Frasers Group brands

Qualifications

• Experience in luxury or premium retail at management level.
• Ability to manage a team of managers.
• Proven track record of internal progression.

Responsibilities

• Provide luxury customer experience and achieve sales targets.
• Coach and lead the sales team while maintaining operational excellence.
• Develop strong relationships with brand representatives.

Skills

Leadership

Sales

Customer Engagement

Product Knowledge

Job description

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Floor Manager - Flagship Department Store, paisley

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Client:

Frasers Group

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

FRASERS is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and are looking for dynamic candidates to join our team.

Finding the fearless

To stay ambitious, we are looking for Floor managers to join the team in our Flagship store in Glasgow Frasers

FRASERS is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and are looking for dynamic candidates to join our team.

Finding the fearless

To stay ambitious, we are looking for Floor managers to join the team in our Flagship store in Glasgow Frasers

Job Description

The opportunity

As a Floor Manager /Department manager, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for fashion and for delivering a world class client experience. You will coach and develop , You will ensure brand standards are delivered and ensure all operational tasks are completed. This role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount. You will receive ongoing training, coaching and support with many opportunities to progress.

The responsibility

• Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise
• Confident demonstrating products to customers while making recommendations to achieve sales and targets
• Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
• A strong operator with exceptional organisational skills
• Passionate about the industry and trends
• Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as required
• Pro-actively engage with clients to develop customer loyalty
• Contact clients with information on new ranges, products and instore events
• Own the planning and delivery of in-store events in conjunction with the store and brands
• Maintain high standards of visual presentation in stores by making sure drawers and counter displays are kept clean and tidy
• Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
• Support with stock counts and other operational duties
• Be a Brand Expert through positive promotion of product and company image at all times
• Lead by example to support and coach the sales team
• Support the store management team
• Develop strong relationships with brand representatives
• Perform as a team player, participating in all activities to contribute to the store objectives
• Ensure compliance with all policies and procedures
• Champion our company culture and values
  

Qualifications

The Requirements

• Experience within luxury or premium retail at a management level
• Vast knowledge and passion of luxury retail including building brand relationships
• A background managing a team of managers
• Proven track record of internal progression and development
• Must be able to work well under pressure and to strict deadlines
• Able to work a flexible schedule based on the company needs

The person.

• Demonstrates a high level of personal energy
• Confident, assertive and personable
• Positive and enthusiastic with a can do attitude
• Great communication skills
• Self-driven to upskill and learn
• Resilient and resourceful
• A natural coach and leader
  

Additional Information

The Rewards

• Basic rate salary £37,722
• Weekly/Monthly & Quarterly Commercial Bonuses
• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Join the Fearless1000 Incentive Scheme watch THIS video to find out more
• 40% Instore Uniform Discount
• Bike to work scheme
• Group Wide 20% Discount across all Frasers Group brands