Floor Manager — Dynamic Retail Leadership & Service Excellence

Naylor's Equestrian Llp; Llantrisant; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Incremental Holiday Allowance

Staff Discount

Exclusive Colleague Bike Discount scheme

Discounted Gym membership

Personal development opportunities

Access to Apprenticeships

Job summary

Naylor's Equestrian Llp in Llantrisant is seeking a Floor Manager to ensure excellent customer service and efficient store operations. In this role, you’ll lead by example, support a motivated team, and maintain high retail standards.

The ideal candidate has supervisory experience in retail, excellent communication skills, and a passion for customer service. We offer personal development opportunities and various employee discounts.

Qualifications

• Previous supervisory experience in a fast-paced retail or customer-facing environment.
• Proven experience supporting and developing team members.
• Excellent attention to detail with the ability to uphold high operational standards.

Responsibilities

• Deliver outstanding JD service standards to customers.
• Drive commercial performance through effective shop-floor execution.
• Lead and develop colleagues to maintain high performance.
• Support day-to-day store operations including cash handling.

Skills

Supervisory experience in retail

Strong communication skills

Leadership skills

Attention to detail

Commercial awareness

Job description

Naylor's Equestrian Llp in Llantrisant is seeking a Floor Manager to ensure excellent customer service and efficient store operations. In this role, you’ll lead by example, support a motivated team, and maintain high retail standards.

The ideal candidate has supervisory experience in retail, excellent communication skills, and a passion for customer service. We offer personal development opportunities and various employee discounts.