Floor Manager

Lacoste; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Lacoste is seeking a Floor Manager for its London location, merging fashion and sport. You will lead and motivate a team, oversee store operations, and enhance customer experiences while achieving sales targets. Join a community committed to excellence in retail and make your mark with one of the leading brands in the industry.

Benefits

Competitive Commissions Scheme

28 days annual leave

Up to 65% off Lacoste products

Employee Assistance Programme

Uniform Allowance

Qualifications

• Proven leadership experience in a retail environment, preferably in Fashion or Luxury.
• Strong ability to inspire and motivate a team.
• Excellent communication skills with a focus on customer satisfaction.

Responsibilities

• Inspire and engage Sales Consultants, and drive daily objectives.
• Oversee cash handling, till operations, and store standards.
• Provide personalized service and handle customer queries courteously.

Skills

Leadership

Customer Engagement

Communication

Sales Monitoring

Job description

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This range is provided by Lacoste. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

About Us

At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign.

An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.

At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.

Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.

Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant, Tecnifibre and The Kooples (https://mf-brands.com/).

Responsibilities

• Team Leadership: Inspire and engage Sales Consultants, drive daily objectives, and maintain a vibrant store atmosphere.
• Operations: Oversee cash handling, till operations, stock replenishment, and store standards.
• Customer Experience: Share Lacoste’s brand story, provide personalized service, and handle customer queries with confidence.
• Sales Growth: Apply Lacoste’s selling techniques and monitor KPIs to achieve targets.
  
  

Reward And Benefits

• Competitive Commissions Scheme
• 28 days annual leave entitlement inclusive of bank holidays
• Up to 65% off Lacoste products
• Employee Assistance Programme
• Uniform Allowance
  
  

A Successful Candidate Will Have

• Proven leadership experience in a retail environment, preferably within Fashion or Luxury sectors.
• Strong ability to inspire, coach, and motivate a team.
• Excellent communication skills, with a focus on customer engagement and satisfaction.
• The ability to maintain A results-driven mindset, with the ability to meet and exceed sales targets.
• Committed to apply LACOSTE’S values (Play by Daring, Play with Elegance, Play as one Team, Play with Tenacity)
• The ability to maintain high store standards and create a positive, energetic atmosphere.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Apparel and Fashion

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