Floor Manager

Babu House; London; On-site; GBP 42,000 - 45,000; Full time

Job summary

A leading hospitality group is seeking a Floor Manager for their London cafes. The role involves leading teams during busy shifts, maintaining high service standards, and fostering a positive environment. Competitive salary and comprehensive benefits are offered, making this a great opportunity for passionate candidates.

Benefits

Free weekly wage advances

Up to 50% off dining

Paid holidays including Christmas and Boxing Day

Free fitness sessions

Access to mental health support

Qualifications

• Experience as a Floor Manager in a high-volume restaurant.
• Strong leadership skills with a caring approach.
• Genuine passion for team and guest happiness.

Responsibilities

• Manage high-volume shifts with large teams.
• Ensure service standards and hospitality excellence.
• Empowered to make decisions for service quality.

Skills

Leadership

Attention to detail

Commitment to quality

Job description

Floor Manager/ Assistant Manager/ Department Manager/ Senior Assistant Manager/ Restaurant Floor Manager

We are proud to be recognized as one of the best places to work in Hospitality. Looking after people is at the core of what we do, and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have locations across London, Edinburgh, Manchester, Birmingham, and our Bar-Cafes in Brighton and Cambridge. Plus, a range of kitchens to ensure our guests can enjoy our food at home!

As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. As of January 2024, we have donated 20 million meals (and counting) to children in the UK and India. As a Dishoomwalle, you contribute 55 meals per shift to this cause.

How we’ll support you

At Dishoom, we care about supporting you and your well-being (inside and outside of work). We consider our team’s well-being in four areas:

Financial

• Free weekly wage advances and emergency cash.
• Access to our savings support & financial health planning tools.
• Up to 50% off dining at Dishoom with friends and family. Plus, a Dishoom Black card with a monthly allowance for treating loved ones in our cafes.

Mental & Physical

• All managers are fully trained in mental health support & First Aid.
• Confidential advice helpline available 24/7 for you or someone in your household.
• Healthcare cash plan.
• Free fitness sessions monthly, including yoga and spin classes.
• Participation in our Dishoom Premier League cricket tournament at Lord’s.

Social

• We host family festivals, Christmas celebrations, and regular team events.
• Long-term team members are invited to Bombay Bootcamp, a guided tour of Bombay with our co-founders.

What to expect

• £42,000-£45,000 annually, inclusive of tronc, paid monthly.
• Full-time role, working across 5 days, with Monday-Sunday availability.
• Varied shifts in an all-day dining cafe, not just late nights.
• Access to award-winning training programs and support, with 211 Dishoomwalles promoted last year.
• Paid holidays, including Christmas Day and Boxing Day, plus an extra day for parents to take children to school.
• No uniforms; smart casual attire and trainers are fine.

Have you got Seva?

We believe in contributing positively to the world, caring for guests and team members alike. We are seeking a Floor Manager for our cafes across London. Our managers are vital to our success, managing high-volume, demanding shifts with a large team, ensuring service standards and hospitality excellence.

During busy evenings, support from other managers and team members is available. You are empowered to make decisions and uphold our standards of unreasonable hospitality through Seva.

Our competitive pay, benefits, and well-being support make us a great place to work. Our recent team events, including the Babus' Day out and Christmas celebration, exemplify our appreciation for our team.

What are we looking for?

• Experience as a Floor Manager in a high-volume, multi-faceted restaurant or bar environment.
• A commitment to quality and excellence.
• Attention to detail, maintaining high standards and safety.
• Strong leadership skills with a caring, coaching approach.
• A genuine passion for making guests and team members happy, fostering a positive environment.

Everyone is welcome at Dishoom. We are committed to diversity and inclusion and encourage applicants from all backgrounds, identities, and experiences.

Keywords: Hospitality, Food & Beverage, Restaurants, Assistant Manager, Senior Assistant Manager, Deputy Manager, Duty Manager, Shift Manager, FOH Manager, Floor Manager, Restaurant Manager, Assistant General Manager.