Floor Housekeeper

Knightsbridge Hotel; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join the award-winning Knightsbridge Hotel as a Floor Housekeeper, where your attention to detail and leadership will ensure our guests experience luxury and comfort. Collaborate with our Deputy Head Housekeeper and a dynamic team to uphold the exceptional standards that define our brand. Enjoy competitive pay and numerous benefits including flexible hours, enhanced holiday allowance, and ongoing training opportunities.

Benefits

Competitive hourly rate

Access to Wagestream

Health cash plan

Discounted cinema tickets

Complimentary meals on shift

Flexible scheduling

Ongoing training and professional development

Qualifications

• Passion for exceptional customer service.
• Impeccable attention to detail.
• Strong organisational and communication skills.

Responsibilities

• Lead a team to ensure outstanding cleanliness.
• Coordinate with department heads for efficient workflow.
• Conduct regular inspections to maintain high standards.

Skills

Customer Service

Attention to Detail

Organisational Skills

Teamwork

Job description

Social network you want to login/join with:

Are
you ready to step into the heart of luxury hospitality? Firmdale Hotels invites
you to join our esteemed team at the Knightsbridge Hotel. Renowned for our
distinct style and unparalleled service, we are seeking a dedicated Floor
Housekeeper to maintain the impeccable standards that define our brand.

In this role, you will collaborate closely
with our Deputy Head Housekeeper and Head Housekeeper to lead a dynamic team,
ensuring our hotel gleams with perfection. Your daily tasks will involve supervising
operations, managing shifts, and upholding the exceptional standards that set
us apart.

Responsibilities:

• Lead and motivate a team of housekeeping staff
  to deliver outstanding cleanliness and guest satisfaction.
• Coordinate with department heads to ensure
  efficient workflow and communication.
• Conduct regular inspections to maintain our
  high standards of cleanliness and presentation.
• Assist in training new team members and
  maintaining a positive work environment.
• Respond promptly to guest requests and concerns,
  striving to exceed their expectations at every opportunity.

What you Need:

• A passion for delivering exceptional customer
  service that goes above and beyond.
• Impeccable attention to detail, ensuring every
  corner of our hotel reflects our commitment to excellence.
• Strong organisational and communication
  skills, essential for coordinating tasks and maintaining a cohesive team.
• Ability to thrive in a fast-paced environment,
  remaining calm and focused under pressure.
• A collaborative spirit, dedicated to working
  harmoniously within a team to achieve collective success.

What
We Offer:

• Competitive hourly rate of £17.00 to £19.00, inclusive of service charge.
• Access to Wagestream our
  financial wellbeing app. Stream your accrued earnings before pay day,
  benefit from everyday savings and real time financial coaching.
• Health cash
  plan(including contributions towards dental, optical, alternative
  and complementary therapies)
• Discounted cinema tickets,
  gym membership, travel, retailers and restaurants
• Complimentary meals on shift
  
• Referral bonus scheme for
  recommending top talent
• Flexible scheduling without split
  shifts
• Dry cleaning service for
  work attire and discounted personal dry cleaning
• Enhanced holiday allowance
  based on length of service
• Season ticket loan for
  convenient commuting
• Ongoing training,
  professional development, and fully funded English lessons
• Regular social events, team
  activities, and fitness sessions
• Benefits like cycle to work
  scheme and annual long service awards
• Exclusive discounts at
  Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

• Times Best Places to Work 2024
• The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
• Manager of the Year – Helle Jensen – Cateys 2024
• Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
• Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
• Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
• Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
• Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren Street - Michelin keys
• The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
• Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here:https://www.firmdalehotels.com/b/awards-accolades/

At Firmdale
Hotels, we take pride in our commitment to excellence and our dedication to
creating unforgettable experiences for our guests. If you are ready to embark
on a rewarding journey with a team that values passion, innovation, and
excellence, we invite you to apply for the role.

In line with the Asylum and Immigration Act 1996, we do require all
applicants to have the eligibility to live and work in the United Kingdom.
Documentation will be required at interview stage.