Floor Host: Dynamic Cocktail Club Experience

Nightcap PLC; Reading; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Skill-based pay

Service charge

50% food and drink discount

Wagestream early pay

Life assurance £10,000

Employee Assistance Program

Training and development

Fun and vibrant environment

Job summary

Nightcap PLC is hiring a Floortender in Reading to welcome guests, take orders, and deliver drinks and food on the floor, ensuring a memorable guest experience. You will be the friendly first contact and play a key role in smooth service.

We offer skill-based pay with wage progression, a generous service charge, 50% staff discount across venues, early pay access via Wagestream, life assurance, EAP support, and ongoing training in a vibrant team environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask and stay organized during peak hours.
• Knowledge of responsible alcohol service and legal drinking age requirements.

Responsibilities

• Greet and welcome guests as they arrive, providing a warm first impression.
• Serve drinks and food to customers on the floor, taking orders and ensuring timely delivery.
• Maintain a clean and organized seating area, clearing glasses, plates, and trash as needed.
• Engage with guests, providing information on menu items, drinks, and promotions.
• Collaborate with the team to ensure smooth and efficient service.
• Uphold safety and hygiene regulations, including responsible alcohol service guidelines.

Skills

Customer service

Communication skills

Multitasking

Friendly personality

Alcohol service knowledge

Job description

Nightcap PLC is hiring a Floortender in Reading to welcome guests, take orders, and deliver drinks and food on the floor, ensuring a memorable guest experience. You will be the friendly first contact and play a key role in smooth service.

We offer skill-based pay with wage progression, a generous service charge, 50% staff discount across venues, early pay access via Wagestream, life assurance, EAP support, and ongoing training in a vibrant team environment.