FLOATING SUPPORT WORKER (DERRY DIME SERVICE) (Ref: FSWD/R1/01)

First Housing Charity; Derry/Londonderry; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

First Housing Charity is seeking a Floating Support Worker in Derry/Londonderry to provide high-level support to individuals facing housing difficulties, including those with complex needs. The role involves working as part of a team to assist homeless clients who are in temporary accommodation or at risk of chronic homelessness.

The position requires English GCSEs, a health and social care qualification (NVQ II or equivalent), 2 years’ relevant experience, a valid driving licence, and IT

Qualifications

• GCSEs with grade C or above, including English.
• NVQ level II or equivalent in health and social care or related field.
• Minimum 2 years recent experience supporting adults and families.
• Valid driving licence and access to a car.
• IT skills.

Responsibilities

• Provide high support on a 24/7 basis to homeless individuals in temporary accommodation.
• Work as part of a team to assist service users with housing difficulties and related issues.
• Adhere to shift patterns that include evenings and weekends.
• Complete Access NI Enhanced Disclosure as required.

Skills

IT skills

Valid driving licence

Education

GCSEs (C or above) including English Language

NVQ level II or equivalent in health & social care

Job description

FLOATING SUPPORT WORKER (DERRY DIME SERVICE) (Ref: FSWD/R1/01)

Closing Date

Closing Date Friday, September 18, 2026 - 12:00

Salary: £27,659 per annum; 40 Hrs pr week (Shift basis to include evenings and weekends)

About Us
You will work for a leading voluntary sector, non-profit making organisation that provides professional advice on housing in Northern Ireland and solutions for people who find themselves in housing difficulties. Our Floating Support Service provides support to service users who are, or who have been experiencing housing difficulties and related issues.

Your New Role at First Housing
You will work as part of a team providing high support (on a 24/7 basis) to homeless individuals who are currently living in temporary accommodation or are identified as chronic homeless, particularly those with challenging behaviour, substance misuse issues, mental health issues and those at risk of offending behaviour within the Derry/Londonderry area.

Minimum Criteria (a Full Job Description and Personnel Specification is available in the Candidate Information Pack)

• Minimum of three GCSEs at grade C or above (or equivalent) including English Language.
• A relevant recognised qualification in health and social care or related field (Minimum NVQ level II or equivalent)
• Minimum of 2 years recent experience providing support to families and singles over 18 years old, particularly those with substance misuse issues, mental health issues and those at risk of offending behaviour
• A valid driving licence and access to a car. (if disability prohibits driving, the applicant must be able to organise suitable alternative arrangements)
• IT skills

It should be noted that the criteria for this post may be enhanced to facilitate short listing.

To be eligible for this position you must complete an Access NI Enhanced Disclosure.

Having a criminal record will not necessarily be a bar to obtaining a position.

A copy of the Access NI Code of Practice will be made available to all applicants upon request.

Copies of First Housing Aid & Support Service policies on Recruitment of Ex-Offenders & Access NI Disclosure Handling Policy are also available on demand.

This post is subject to compulsory registration with the Northern Ireland Social Care Council. (NISCC)