Flight Coordinator - Part Time

DO & CO Airline Catering; Hounslow; On-site; GBP 22,000 - 30,000; Part time

Job summary

A leading player in the luxury global gourmet entertainment market is seeking a part-time Flight Coordinator in Hounslow. The role involves managing daily logistics at Heathrow Airport, ensuring the quality delivery of catering services, and fostering a proactive team environment. Successful candidates will offer exceptional customer service and possess strong organizational skills. Benefits include competitive salary, flexible shift hours, and opportunities for career development.

Benefits

Competitive salary

Shift hours: 17:00 - 23:00

Referral bonuses

Free on-site meals

In-house training opportunities

Career development

Qualifications

• Valid full UK driving license (manual vehicles).
• Strong work ethic and dedication to excellence.
• Flexibility to work evenings and weekends.

Responsibilities

• Manage daily activities and ensure timely delivery at Heathrow Airport.
• Collaborate with transport and dispatch for smooth operations.
• Provide performance reports to management and manage team performance.

Skills

Customer service skills

Organizational skills

Analytical skills

Communication skills

Problem-solving skills

Time management

Teamwork

Job description

Flight Coordinator - Part Time, Hounslow

Client: DO & CO Airline Catering

Location: Hounslow, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 6cee50a1525c

Job Views: 7

Posted: 18.06.2025

Expiry Date: 02.08.2025

Job Description

• Ensure the delivery of exceptional DO & CO quality on time at Heathrow Airport with maximum efficiency, in accordance with customer requirements.
• Manage daily activities such as pick-up times, updating the flight coordinator log sheet, check sheets, and delivery notes.
• Prepare adequate handovers to crew by submitting all paperwork, briefing on menu changes, SPML requests, etc. Control the truck after offloading, ensuring the amount of loaded and offloaded carts match.
• Verify correct packing and seal trolleys prior to departure from the site.
• Collaborate with Transport and Dispatch to ensure smooth delivery of goods to aircraft.
• Represent DO & CO in daily communications with customers and work closely with aircraft crew to confirm correct delivery of goods.
• Adhere to SOPs, Critical Control Points, Health and Safety, Food Safety, and legal requirements.
• Establish systems to ensure product quality, resolve problems with solutions, and initiate continuous improvement.
• Provide productivity and performance reports to management.
• Manage team performance proactively, offering development and succession planning opportunities.

Qualifications

• Valid full UK driving license, especially for manual vehicles.
• Strong customer service skills, dedication to excellence, and a strong work ethic.
• Excellent organizational, analytical, and communication skills.
• Good time management and attention to detail.
• Problem-solving skills and ability to multitask.
• Teamwork confidence.
• Flexibility to work evenings, weekends, and public holidays, as operations run 7 days a week.
• Right to work in the UK.

Additional Information

We offer a positive work environment with benefits including:

• Competitive salary
• Shift hours: 17:00 - 23:00
• Referral bonuses through our Refer a Friend Scheme
• Free on-site meals
• In-house training opportunities
• Career development at national and international levels
• Work with a leading player in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.