Flight Coordinator - Part Time

Arena One GmbH; Hounslow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in luxury airline catering seeks dedicated individuals for an operational role. You will ensure the highest quality standards in delivery logistics, manage team performance, and provide exceptional service in a dynamic 24/7 environment. Opportunities for training and career development provided.

Benefits

Refer a Friend Scheme

On-Site Free Meals

In-house training opportunities

Genuine career development opportunities

Qualifications

• Full UK Driving licence required.
• Strong customer service and organizational skills appreciated.
• Flexibility to work evenings and weekends crucial.

Responsibilities

• Ensure quality delivery, maintaining communication with crew members.
• Control daily activities and manage reports on productivity.
• Adhere to safety and health regulations while defining work systems.

Skills

Customer service

Organization

Time management

Problem solving

Teamwork

Communication

Job description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description

• Being a role model to ensure the exceptional DO & CO quality is delivered on time at Heathrow Airportwith maximum efficiency in accordance with customer requirements
• Controlling all daily activities such as pick up times, flight coordinator log sheet, check sheets and delivery notes are checked and updated
• Preparing adequate handover to crew by submitting all paperwork (delivery notes) brief on menu changes, SPML’s requests etc. Controlling the truck after offloading, matching amount of loaded and offloaded carts
• Ensuring final checking of correct packing, by sealing trolleys prior to leaving site
• Working closely with Transport and Dispatch department to ensure smooth and efficient delivery of goods to aircrafts
• Representing DO & CO on a daily basis with all external/ internal communication with our customers. You will be communicating and working closely with crew members on aircrafts to confirm all delivered goods are correct
• Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements
• Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated
• Providing reports on productivity and other performance indicators to management
• Driving success by proactively managing team performance, provide development and succession planning opportunities

Qualifications

• Full UK Driving licence is mandatory for this role
• Strong customer service skills, dedication to excellence, and strong work ethic.
• Strong organizational, analytical, and communication skills required.
• Excellent time management and attention to detail skills required.
• Strong problem solving skills and ability to handle multiple tasks.
• Confident working in a team
• Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays.
• Right to work in the UK

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• Enjoy perks by referring your friends through our Refer a Friend Scheme
• Save money and time with On-Site Free Meals
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status