Flexible Urgent Care Coordinator – Single Point Access

The Methodist Church in Britain; Taunton; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexible working options

NHS pension scheme

Generous annual leave allowance

Career development support

Ongoing learning opportunities andMent

Blue Light Card discounts

NHS-specific perks

Job summary

The Methodist Church in Britain is seeking a proactive administrator for the Single Point of Access Care Coordination Urgent Care Team, based within an NHS setting in Taunton. This office-based role operates on a seven-day rota 0800 to 2030, including bank holidays, emphasizing patient-centred urgent care delivery and cross-agency liaison.

Key duties include coordinating with Community Services, handling difficult conversations, and multitasking under pressure to ensure smooth access to urgent

Qualifications

• Experience delivering person-centred urgent care within a coordinated team.
• Ability to multitask and stay calm under pressure.
• Excellent communication and liaison with Community Services and other organisations.

Responsibilities

• Deliver person-centred urgent care within the Single Point of Access team.
• Link care with Community Services and other organisations.
• Handle difficult conversations with patients and carers.
• Multitask effectively during busy shifts on a 0800–2030 rota.
• Maintain rota coverage seven days a week including bank holidays.

Skills

Difficult conversations

Multitasking under pressure

Flexibility

Job description

The Methodist Church in Britain is seeking a proactive administrator for the Single Point of Access Care Coordination Urgent Care Team, based within an NHS setting in Taunton. This office-based role operates on a seven-day rota 0800 to 2030, including bank holidays, emphasizing patient-centred urgent care delivery and cross-agency liaison.

Key duties include coordinating with Community Services, handling difficult conversations, and multitasking under pressure to ensure smooth access to urgent