Care Coordination Clinician- Urgent Care

The Methodist Church in Britain; Taunton; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexible working options

NHS pension scheme

Generous annual leave allowance

Career development support

Ongoing learning opportunities andMent

Blue Light Card discounts

NHS-specific perks

Job summary

The Methodist Church in Britain is seeking a proactive administrator for the Single Point of Access Care Coordination Urgent Care Team, based within an NHS setting in Taunton. This office-based role operates on a seven-day rota 0800 to 2030, including bank holidays, emphasizing patient-centred urgent care delivery and cross-agency liaison.

Key duties include coordinating with Community Services, handling difficult conversations, and multitasking under pressure to ensure smooth access to urgent

Qualifications

• Experience delivering person-centred urgent care within a coordinated team.
• Ability to multitask and stay calm under pressure.
• Excellent communication and liaison with Community Services and other organisations.

Responsibilities

• Deliver person-centred urgent care within the Single Point of Access team.
• Link care with Community Services and other organisations.
• Handle difficult conversations with patients and carers.
• Multitask effectively during busy shifts on a 0800–2030 rota.
• Maintain rota coverage seven days a week including bank holidays.

Skills

Difficult conversations

Multitasking under pressure

Flexibility

Job description

This post sits in the Single Point of Access Care Coordination Urgent Care Team at Somerset NHS Foundation Trust, based in a call-centre setting. The work centres on delivering person-centred urgent care and linking it with Community Services and other organisations. It is an office-based role on a rota covering seven days a week, 0800 to 2030, including bank holidays. The post holder must handle difficult conversations and multitask under pressure.

What the job involves

• Deliver person-centred urgent care within the Single Point of Access team
• Link care with Community Services within the Trust and other organisations
• Handle difficult conversations
• Multitask to a high level under pressure
• Work flexibly on a rota covering 0800 to 2030, seven days a week, including bank holidays

What’s offered

• Flexible working options
• NHS pension scheme
• Generous annual leave allowance
• Career development support
• Ongoing learning opportunities and mentorship
• Blue Light Card discounts
• NHS-specific perks