Flexible Shift Leader – Hospitality Guest Experience

Browns Bluewater; Ashmere; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Pension

28 days holiday

Brand discounts 33%

Friends & family discounts 20%

Wagestream

Free shares

Employee helpline

Team socials

Job summary

Browns Bluewater is looking for a Shift Supervisor to welcome guests, lead a service-focused team and drive high standards of hospitality at our Browns Brasserie and Bar. You’ll train staff and model best practices to ensure memorable guest experiences, from brunches to intimate dinners.

Join Mitchells & Butlers’ team with pension, generous holiday entitlement, discounts across brands, and helpful financial tools, all designed to support you while delivering great service.

Qualifications

• Experience in hospitality or food service environments.
• Strong leadership and team management abilities.
• Customer service focused with a welcoming manner.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Part of day-to-day site operations, welcoming guests and leading the team.
• Act as shift leader and role model during service.
• Support training of team members and maintain service standards.
• Ensure cleanliness and safety guidelines are consistently met.

Job description

Browns Bluewater is looking for a Shift Supervisor to welcome guests, lead a service-focused team and drive high standards of hospitality at our Browns Brasserie and Bar. You’ll train staff and model best practices to ensure memorable guest experiences, from brunches to intimate dinners.

Join Mitchells & Butlers’ team with pension, generous holiday entitlement, discounts across brands, and helpful financial tools, all designed to support you while delivering great service.