Flexible Reception & Customer Experience Assistant

Oxford Innovation Ltd.; Upper Heyford; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on high street brands

Cycle to work scheme

Job summary

Oxford Innovation Ltd. is hiring a Customer Experience Assistant for a zero-hours, casual position at Heyford Park Innovation Centre. You’ll welcome visitors, manage reception, and help with events and community activities across multiple Oxfordshire centres.

The role offers flexible hours with no regular commitment and opportunities to work at other centres when needed, supporting a vibrant entrepreneurial community.

Qualifications

• Friendly, confident and professional customer-facing approach.
• Ability to learn new IT systems quickly and adapt to tools.
• Flexible, proactive and a team-focused mindset.

Responsibilities

• Welcome visitors with warmth and professionalism, creating a positive first impression.
• Manage reception duties, including calls, emails, post, and meeting room bookings.
• Support events, social media updates, and community engagement activities.
• Keep the Centre running smoothly by maintaining supplies, equipment, and shared spaces.
• Assist with a variety of customer needs, from booking couriers to recommending local spots.
• Provide backup support to the Centre Manager.

Skills

Customer service

IT skills

Proactive attitude

Team player

Job description

Oxford Innovation Ltd. is hiring a Customer Experience Assistant for a zero-hours, casual position at Heyford Park Innovation Centre. You’ll welcome visitors, manage reception, and help with events and community activities across multiple Oxfordshire centres.

The role offers flexible hours with no regular commitment and opportunities to work at other centres when needed, supporting a vibrant entrepreneurial community.