Flexible Hours: Delivery & Installation Technician Trainee

John Lewis Partnership; Weybridge; On-site; GBP 22,000 - 26,000; Full time

Job summary

John Lewis Partnership in Weybridge is recruiting a Driver Technician Trainee. You will join a 3-month training programme to become a fully qualified Customer Delivery Technician with a C1 driving licence, operating as part of a 2-person delivery crew.

After training, you will deliver and install products like furniture and large appliances at customers' homes, while maintaining excellent service as a John Lewis ambassador.

Qualifications

• Experience in a customer-facing role.
• Excellent verbal communication skills both over the phone and in person.
• Good understanding of technology and an interest in installation.

Responsibilities

• Perform daily checks and assist in loading your vehicle with the daily deliveries while collaborating with the warehouse team.
• Show great respect and courtesy for the customer's home, and handle unexpected situations to find the best possible solution for your customers.
• Installing various products (including wall-mount TVs, integrated appliances, and hard-wired appliance installations). This will be completed efficiently and quickly for our customers, and will demonstrate how they work once installed.
• Keeping up to date with new products and technologies to perform your role at your best.
• Adhere to all legal driving regulations, including the Working Time Directive and EU regulations to maintain a safe working environment.

Skills

Customer service

Communication

Tech understanding

Job description

John Lewis Partnership in Weybridge is recruiting a Driver Technician Trainee. You will join a 3-month training programme to become a fully qualified Customer Delivery Technician with a C1 driving licence, operating as part of a 2-person delivery crew.

After training, you will deliver and install products like furniture and large appliances at customers' homes, while maintaining excellent service as a John Lewis ambassador.