Delivery Technician Trainee: Home Installations

John Lewis plc; West of England; On-site; GBP 29,000 - 37,000; Full time

Job summary

John Lewis plc is seeking a Driver Technician Trainee at Avonmouth, Gloucestershire. You will complete a 3-month trainee programme to become a certified Customer Delivery Technician with a C1 driving licence and join a 2-person delivery crew.

The role involves installing products at customers' homes, loading deliveries, and delivering with care. Evening and night premiums apply; 18+ required; permanent contract.

Qualifications

• UK B-Category manual driving licence with no more than 6 points.
• Previous experience in a customer-facing role.
• Have great verbal communication skills both over the phone and in person.
• Good understanding of technology and an interest in installation.

Responsibilities

• Being an ambassador for the John Lewis brand with great customer service is your number one priority.
• Perform daily checks and assist in loading your vehicle with the daily deliveries while collaborating with the warehouse team.
• Show great respect and courtesy for the customer's home, and handle unexpected situations to find the best possible solution for your customers.
• Installing various products (including wall-mount TVs, integrated appliances, and hard-wired appliance installations).
• Keeping up to date with new products and technologies to perform your role at your best.
• Adhere to all legal driving regulations, including the Working Time Directive and EU regulations to maintain a safe working environment.
• Heavy lifting and delivering large items such as sofas, white goods, furniture, beds, and mattresses.

Skills

Customer service

Verbal communication

Driving licence B

Job description

John Lewis plc is seeking a Driver Technician Trainee at Avonmouth, Gloucestershire. You will complete a 3-month trainee programme to become a certified Customer Delivery Technician with a C1 driving licence and join a 2-person delivery crew.

The role involves installing products at customers' homes, loading deliveries, and delivering with care. Evening and night premiums apply; 18+ required; permanent contract.